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In Focus

Shibabrata  Mondal, Founder and CEO

Wizergos

Low-code, no-code is poised to be a digital transformation catalyst.

May 23, 2021 | In Focus

Enterprises globally and in India have to contend with pressures to deliver products and services with speed to account for rapidly evolving customer requirements and ensure business resiliency at all times. The “low-code, no-code” theme has never been more dominant especially since the onset of the current pandemic. It would not be an exaggeration to mention that a direct fallout of the pandemic has been an acceleration of digital transformation initiatives, which is where most of the action in enterprises lies currently.

Wizergos has developed its low-code platform to cater to enterprises’ rapid development needs in the wake of the ongoing rush for digital transformation.

Better World conducted an email interview with Shibabrata Mondal, Founder and CEO, Wizergos, to gauge the present and future potential of the low-code paradigm and how organizations can use it optimally.

Excerpts of the interview:

Better World: Of late, there has been a lot of buzz in the industry for low-code/no-code application development platforms. Please explain why organizations should explore these platforms for app development.

Shibabrata Mondal: To explain the evolution and value of low-code/no-code platforms, I believe it is pertinent for us to go back in time and consider the history of computer science in general and software development specifically. There has always been an effort to provide tools and systems to enable developing high quality, complex, and enterprise-grade software while considering the business requirements of agility and ease of use.

So, the progression from machine language, micro code to C/C++ to Java/Python, or the various development frameworks was necessitated with the aim to make software development easier, more accessible, more robust and error free at the same time. Similarly, the concepts of libraries/packages, or the more recently introduced microservices and APIs are also advancements in the same direction. To me, low-code/no-code is but a natural extension of this movement. These platforms allow developers with no programming experience and even business users to build and publish applications using a web-based drag and drop kind of experience.

In such projects, enterprises are building some custom applications for enhanced user experience and management or automating some business processes. These are also projects where the requirements and functionalities would be controlled by the business teams. And by nature these would need quick updates as new products or services are introduced or changes are set in motion in processes or regulatory environments. So, these solutions have to be architected such that they are not only built rapidly and go to market quickly, but also changes can be done in matter of hours and days instead of weeks and months. Speed, agility, and quicker time to market are tenets of the value proposition of low-code/ no-code platforms that the tech buyer community must actively consider.

Better World: In this low-code/no-code evolution, how is Wizergos positioned to help organizations? Please help us understand Wizergos’ origin and vision. 

Shibabrata Mondal, Founder and CEO, Wizergos

Wizergos is a low-code application platform company.
Shibabrata is an IT industry veteran with around 23 years of experience in product development, software engineering, and entrepreneurship. He started Wizergos in 2015 with the aim of democratizing product and digital innovation through low-code platforms.
Prior to starting Wizergos, he was the Global Director, Software Engineering for HGST (a Western Digital Company) where he was managing the product development (Dataplane) team and pre-sales in India. He has also worked with Cisco in the San Franciso Bay Area for over six years where he was involved in product development and in companies such as Wipro and Atlas Software Technologies.
He is an engineering graduate from the IIT, Kharagpur,a premier engineering institute in India.

Shibabrata Mondal: We started Wizergos Low-Code Platform with three key theses that we placed our bets on. First, increasingly enterprise software development activities will be carried out for digital transformation projects, with requirements driven by business teams, tighter time to market requirements, and the need for rapid changes to address evolving needs in the market and business. These need a different architectural approach and traditional software development methods and tools will not be able to serve these needs effectively. Second, going forward, enterprise software needs to be available in a multitude of channels where the customers are more likely to be present. Low-code platforms would be required to natively make multi-device, multi-touchpoint, multi-modal applications. For instance, web and mobile apps, along with capabilities embedded in wearable devices, popular chat platforms (like WhatsApp, FB messenger), voice, and email. Lastly, we observed that enterprises are experimenting with new technologies like AI/ML and AR/VR and are not successful in developing multiple enterprise-grade, production ready use cases. Here too we posited that a platform approach is needed to bring these technologies to production use cases.

With these theses as our guide, we have built the Wizergos Low-Code Platform, and continue to focus our efforts in augmenting it. Our focus is on working with clients on projects where all or some of these points are coming together to build a business case for low-code platforms.

Better World: What is the current business traction for Wizergos in India and globally? Which customer segments and use cases are you working with?

Shibabrata Mondal: Two years ago, we spent time exploring and co-creating applications for a select number of use cases to prove the value of our platform. Since then, I am pleased, we have grown with a steady business traction and projects. One of our largest and most successful projects is with ICICI Lombard where we have leveraged our low-code platform to process over one million support workflows for customers every month (in their contact center set up) and significantly increased First-Call-Resolution rates for its Customer Service teams. This has ensured our sustained engagement with them for several new use cases.  We have also empowered Fidelis Insurance (UK), and a market research firm and ITC for market research applications over WhatsApp. Additionally, we have also developed mobile applications for several product engineering companies using our Low-Code platform.

We believe that Wizergos Low-Code Platform is a horizontal solution and will find application in multiple industries. Currently, we are focusing on the BFSI sector considering the volume and quality of digital transformation projects in this sector, combined with relatively higher technology maturity of BFSI companies that enables them to explore emerging technologies such as low-code/ no-code.

Better World: Going forward, how do you see the Low-code/no-code industry as a whole evolving (w.r.t. customer adoption, challenges, and so on)?

Shibabrata Mondal: I think adoption of low-code platforms will accelerate in the near to mid-term, as more success stories are seen and IT leaders realize some distinct advantages of using these platforms, viz. low maintenance, quicker enhancements to their software capabilities leading to faster time to market, robustness of applications, and so on.

Additionally, with the realization of early successes, organizations will plan low-code expansion drives for a slew of their DX initiatives across several business functions. This view is supported by research conducted by leading firms. The worldwide Low-Code development technologies market is slated to be worth USD13.8 billion in 2021 (registering around 22.6% annual growth), as per a Gartner report. In the same vein, Gartner predicts that by 2023, over 50% of medium to large enterprises will have adopted a low-code application platform as one of their strategic application platforms.

One of the challenges I see is for enterprises to figure use cases for low-code and no-code because, although we are putting all the platforms together as a category currently, they are quite different from each other in terms of what use cases they were designed for and where each one excels. Going forward there might be sub-categories created to help the enterprises make the right decisions. Additionally, organizations also need support to evaluate the appropriate low-code/ no-code platform vendors to engage with.

Better World: Could you please highlight some key priorities for Wizergos to tap the opportunities/address customer challenges moving ahead?

Shibabrata Mondal: Having executed several deep enterprise projects with larger established enterprises has made us more confident of our theories and vision and propelled us for our next wave of growth.

Our immediate priority is a focused approach towards expanding our business in select industry verticals – we intend to leverage our expertise and initial traction to build further inroads into insurance, banking, and financial services companies. It is also our responsibility as an industry stakeholder to help spread awareness about the value of low-code platforms, as we have noticed that low-code platforms can be very confusing for IT leaders and so decision making can be slow. To support the decision-making process of the tech leaders, we are working on a compendium of use cases and success stories to help them make the right decisions. As a key pillar of our GTM strategy, partner expansion is another priority area for us going ahead in the near to mid-term.

To read more InFocus interviews, click here. 

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Body to resolve disputes between REs, PSUs

Body to resolve disputes between REs, PSUs

In a major decision to facilitate the solar and wind energy projects, Union Minister of State for Power and New & Renewable Energy (IC) and Skill Development & Entrepreneurship, RK Singh, has approved the formation of a three member Dispute Resolution Committee to consider the unforeseen disputes between solar/wind power developers and PSUs Solar Energy Corporation of India Limited (SECI) and National Thermal Power Corporation (NTPC) beyond contractual agreement.

The Members of Dispute Resolution Committee under this mechanism will be MF Farooqui (former DOT Secretary/ Heavy Industry Secretary); Anil Swarup (former Coal Secretary); and AK Dubey (former Sports Secretary), as per a Press Information Bureau release .

Union Minister of State for Power and New & Renewable Energy (IC) and Skill Development & Entrepreneurship, RK Singh. Source: Ministry of New and Renewable Energy

In an earlier statement, emphasizing the importance of this step, Singh had said that the move would give further fillip to the smooth implementation of solar/wind energy projects in India. It fulfills a long pending demand of the industry to resolve expeditiously, unforeseen disputes that may arise beyond the scope of Contractual Agreements.

The Solar and Wind Industry have been demanding setting up of Dispute Resolution Mechanism by MNRE for quite some time, to resolve expeditiously, unforeseen disputes that may arise beyond the scope of Contractual Agreements between solar power developers / wind power developers and SECI/ NTPC.

The issue was considered and it was felt that there is need to erect a transparent, unbiased Dispute Resolution Mechanism, consisting of an independent, transparent and unbiased Dispute Resolution Committee (DRC), for resolving the unforeseen disputes that may arise in implementation of contractual agreements and also for dealing with issues which are beyond the scope of Contractual Agreements between solar power developers/ wind power developers and SECI / NTPC.

The mechanism of Dispute Resolution Committee (DRC) will be applicable for all solar/ wind Schemes/ Programmes/ Projects being implemented through/ by SECI/ NTPC.

The DRC will consider following kinds of cases:

(a) All cases of appeal against decisions given by SECI on Extension of Time requests based on terms of contract: All requests for extension of time due to recognized ‘Force Majeure’ events like flood, earthquake, delay in handing over of land by Solar Park Developers, delay in connectivity, etc. will be dealt strictly as per Contractual Agreements. In all such cases, the solar power developers / wind power developers shall make an application for grant of Extension of Time (EoT) within the time specified in the Contractual Agreement. If application is not made within the time limit prescribed in the Contractual Agreement, it shall be summarily rejected by SECI/ NTPC. If application is made within the time limit, the request will be examined and final decision given to solar power developer/ wind power developer within 21 days from the date of application. No separate extension of time shall be granted for overlapping periods of effect by two or more causes. If the developer is not satisfied with the decision of SECI/ NTPC, then it may appeal to the Dispute Resolution Committee (DRC), within 21 days of SECI/NTPC’s order after paying a fee, to be decided by the DRC, which in any case shall not be less than 5% of the impact of SECI’s/NTPC’s decision being challenged. This fee shall be deposited into the Payment Security Fund maintained by SECI/ NTPC for the project concerned. In case, the Government upholds the appeal in toto, after taking into consideration the recommendation of DRC, and strikes down the SECI order, then the fee so collected shall be refunded, provided the DRC makes a recommendation for the same and the Government passes a specific order to that effect. The Fee which may be received and is not required to be refunded, shall be credited to the appropriate Payment Security Fund being maintained by SECI/NTPC.

(b) All requests of Extension of Time not covered under the terms of contract: All cases involving unforeseen issues/ circumstances not covered under Contractual Agreements like cases where the site is to be procured by the developer but there is delay in land allotment due to policy change or registration by the Government, delays in grant of proposed connectivity due to court stays, etc., will be placed before the DRC for consideration and make recommendations to Ministry of New & Renewable Energy (MNRE) for appropriate decision.

The ‘Dispute Resolution Committee’ (DRC) will examine all such cases referred to it, including the cases where the developer is not satisfied with the decision of SECI/NTPC and it decides to appeal after paying the required fee as laid down under Para (ii) (a) above, in a time bound manner and submit its recommendations to the Ministry of New & Renewable Energy (MNRE), not later than 21 days from the date of reference.

The recommendations of the ‘Dispute Resolution Committee’ (DRC) along with MNRE’s observations, will be placed before Minister (NRE) for final decision. The Ministry shall examine and put up such recommendations to Minister (NRE) with the comments of IFD within 21 days of receipt of recommendation from the DRC.

To arrive at any decision, Committee will be free to interact with the relevant parties of the case and shall record their views. For presenting the case before the DRC, no lawyers shall be permitted.

Bharatmala-I has outlay of Rs 5,35,000 Cr

Bharatmala-I has outlay of Rs 5,35,000 Cr

The Bharatmala Pariyojna Phase-I was approved at an estimated outlay of Rs. 5,35,000 Crore. A total of 24,800 kms length of National Highways have been considered in Phase-I as well as 10,000 km residual road works under NHDP. Under this program, the Ministry of Road Transport and Highways has identified stretches for development of about 9,000 km length of Economic corridors, about 6,000 km length of Inter-corridor and feeder roads, about 5,000 km length of National Corridors Efficiency improvements, about 2,000 km length of Border and International connectivity roads, about 2,000 km length of Coastal and port connectivity roads, about 800 km length of Expressways. No road project in the States of Andhra Pradesh and Telangana has been envisaged under Border and International Connectivity roads component of this programme. Total 17 nos. of road projects having an aggregate length of about 701.4 km have been approved under Bharatmala Pariyojana Phase-I till March, 2019 in the States of Andhra Pradesh and Telangana. Out of 17 nos. projects, 15 nos. of road projects having an aggregate length of about 631.7 km have been awarded till March, 2019 in the States of Andhra Pradesh and Telangana.

However, under Border Roads and International Connectivity Roads component of Bharatmala Pariyojana Phase-I, 07 nos. of road projects with an aggregate length of about 1,042 kms and total cost as Rs. 4,916 crores (approx.) have been awarded till March, 2019 in entire country. Under Coastal Roads and Port Connectivity roads component of this programme, 05 nos. of road projects with total length of about 163 kms and total cost as Rs. 2,469 crores (approx.) have been awarded till March, 2019 in entire country. Progress of all the projects is monitored electronically for ensuring completion of projects as per schedule.

This information was given by the Union Minister for Road Transport and Highways Nitin J Gadkari in a written reply in Rajya Sabha today.

News source: Press Information Bureau.

Swachh Bharat good for ground water: Study

Swachh Bharat good for ground water: Study

Union Minister for Jal Shakti Gajendra Singh Shekhawat has said that Swachhata affects all aspects of the environment – be it groundwater, surface water, soil or air – as well as health and well-being of the communities in ODF regions. Praising the Swachh Bharat Mission for bringing a reduction in ground water contamination, he said, the WHO 2018 study had estimated that the Swachh Bharat Mission will save over 3 lakh lives by the time India is Open Defacation Free. Releasing two independent third-party studies conducted on the Swachh Bharat Mission (Grameen), the Minister said, the Mission will continue to positively impact people’s lives for a long time to come.

These studies, commissioned by UNICEF and the Bill and Melinda Gates, were aimed at assessing the environmental impact and communication footprint of the Swachh Bharat Mission (Grameen) respectively. The full reports as well as the summary reports of both the studies can be downloaded from mdws.gov.in and sbm.gov.in.

Union Minister for Environment and Forests Prakash Javadekar highlighted the significance of launching these studies on World Environment Day. He said that the United Nations, aware that the protection and improvement of the human environment is a major issue which affects the well-being of peoples and economic development throughout the world, designated 5th June as World Environment Day. He added that it is only fitting that UNICEF has chosen this day to release its findings on the positive impact the Swachh Bharat Mission has had on the environment of rural India.

Secretary, Government of India, Parameswaran Iyer, in his opening remarks, shared that the rural sanitation coverage in the country had crossed the 99% mark and that the Mission was in the final stretch of its completion with 30 States and Union Territories already having declared themselves free from open defecation. He said that the Mission is focusing on sustaining the gains of this progress and to extend the momentum to the ODF-plus phase which includes solid and liquid waste management.

Summary of the study findings

Under the “Environmental impact of the Swachh Bharat Mission on Water, Soil, and Food” by UNICEF, groundwater samples were collected and studied from ODF and non-ODF villages of Odisha, Bihar and West Bengal. The study found that, in terms of faecal contamination, non-ODF villages were, on average:

  • 11.25 times more likely to have their groundwater sources contaminated (12.7 times more from contaminants traceable to humans alone)
  • 1.13 times more likely to have their soil contaminated
  • 1.48 times more likely to have food contaminated and 2.68 times more likely to have household drinking water contaminated.
  • The study findings indicated that these substantial reductions may potentially be attributed to the improvement in sanitation and hygiene practices, as well as supportive systems such as regular monitoring and behaviour change messaging, which have all been critical aspects of the Swachh Bharat Mission (Grameen).

IEC footprint study by Gates Foundation

The “Assessment of the reach and value of IEC activities under Swachh Bharat Mission (Grameen)” conducted by Dalberg, supported by the Bill and Melinda Gates Foundation, estimated the scale of IEC activities within the Mission and assessed associated monetary and in-kind costs, and outputs such as reach. The study found that:

  • SBM mobilized a spend equivalent worth INR 22,000 to 26,000 crores in monetary and non-monetary IEC activities.
  • Of this spend equivalent, cash expenditure on IEC activities spent by the Government, private sector, and the development community was estimated to be between INR 3,500 – 4,000 crores.
  • Of this cash spend, ~20% (~INR 800 crores) was spent by the Ministry of Drinking Water and Sanitation (MDWS), ~35% (~INR 1,250 crores) by the State Sanitation Departments, ~25% (~INR 1,000 crores) by other government ministries, and the other ~20% by the private sector (CSR and business expenditures) and the development sector collectively.
  • An average person living in rural India was exposed to between 2,500 – 3,300 SBM related messages over the last five years.
Gadkari takes charge of transport ministry

Gadkari takes charge of transport ministry

Nitin Gadkari took charge of the office of the Union Minister for Road Transport and Highways in New Delhi today. He also holds the portfolio of the Union Minister for Micro, Small and Medium Enterprises.

Gadkari was Union Minister for Road Transport and Highways, Shipping, Water Resources, River Development and Ganga Rejuvenation in the previous government.

Gadkari is a member of Lok Sabha since May, 2014. He was earlier a member of the Maharashtra Legislative Council during 1989-2014. He was Minister for PWD in Maharashtra Government during 1995 to 1999.

Climate Change: Javadekar takes charge

Climate Change: Javadekar takes charge

Prakash Javadekar today assumed charge as the Union Minister of Environment, Forest and Climate Change here today. He was greeted at the office at Paryavaran Bhawan by Environment Secretary Shri C K Mishra and other senior officials of the ministry. Babul Supriyo also assumed charge as Minister of State.

Briefing the media after assuming the charge, the Union Minister said it is like a home coming for him as he already served in the ministry for two years in the first term of NDA government. He stressed that we will strongly reinforce that this ministry is seen as a facilitator and not merely as a regulator. “Economic growth and environment protection should go simultaneously, and we need to work with an increased impetus towards that”, said Javadekar.

After assuming the charge, the Minister also held a meeting with the senior officers of the Ministry where he was briefed on the key initiatives and policy issues of the Ministry.

Infosys Foundation Opens Aarohan Awards 2019

Infosys Foundation Opens Aarohan Awards 2019

social-impact

The awards would recognize solutions that could positively impact the underprivileged in India. (Representative image)

Infosys Foundation, the philanthropic and CSR arm of Infosys, has announced the launch of the second edition of the Aarohan Social Innovation Awards. The award is aimed at accelerating innovation in the social sector. The Aarohan Social Innovation Awards 2019 seek to recognize and reward individuals, teams or NGOs developing unique solutions that have the potential to positively impact the underprivileged in India, at scale.

Speaking at the launch of the second edition of the awards, Infosys Foundation Chairperson Sudha Murty said, “The Aarohan Social Innovation Awards 2018 was a huge success. Infosys Foundation witnessed a very good response from social innovators across the country and eventually, 12 leading innovators were recognised and awarded. The overwhelming response we got last year, has reaffirmed my belief that there are innumerable innovators across India who are looking up to this platform to give wings to their passion by scaling their innovation and impacting millions of lives. With the second edition of the awards, we hope to discover these hidden social innovators across the country and help them scale the power of their social innovations”

The awards will accept submissions across six categories, namely, Healthcare, Rural Development, Destitute Care, Women’s Safety & Empowerment, Education & Sports, and Sustainability.

The submission process for the second edition of these awards commences on July 15, 2019 and will continue till September 30, 2019. Participants can submit entries describing their work in the form of videos that can be uploaded on the Aarohan Social Innovation Awards website. The entries must be of a fully functioning prototype, not just a concept, idea or mock up. Additionally, the project must not be an established commercial venture.

Aarohan Social Innovation Awards will also offer winners an opportunity for residential technical mentorship at the IIT Hyderabad campus for up to 12 weeks to help them further develop and scale their solutions.

A panel of distinguished judges will evaluate and select the winners whose submissions will be assessed on five broad criteria – application to a social problem or need, innovative use of technology, originality of ideas, ease of use and the quality of presentation. The jury will comprise Prof. Trilochan Sastry, former Dean, IIM Bangalore; Padma Shree Arvind Gupta, an Indian toy inventor and science expert; Prof. Anil Gupta, visiting faculty member, IIM Ahmedabad, a globally renowned scholar of grassroots innovations and founder of the Honey Bee Network; Prof. GVV Sharma, Faculty member of the Department of Electrical Engineering and Coordinator, Teaching Learning Centre, IIT Hyderabad; Sumit Virmani, Senior Vice President and Global Head – Marketing, Infosys, and Infosys Foundation Chairperson, renowned author and philanthropist Sudha Murty.

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