WhatsApp Privacy Survey

Better World User Survey on WhatsApp Privacy Policy

by | Jan 29, 2021 | Policy, Privacy

Better World User Survey on WhatsApp's new privacy policy finds that 72% are open to switching to another viable messaging platform.
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Users vent out displeasure, want government to crack whip

WhatsApp Privacy Policy Survey Report

Survey and analysis by Deepak Kumar

There is a thin line that divides respect for privacy and intrusion of privacy. In the age of the digital, this line becomes wavy and fuzzy as well. For big internet companies, the user data that resides behind the line is a gold mine. The more they get of it, the richer they get.

The recent WhatsApp privacy policy changes are just about that. By gaining a right to use and share WhatsApp’s select user data with partners, Facebook aspires to gain an unsurmountable edge in the digital advertising world. It goes without saying that WhatsApp data can help reap rich ad dividends for parent company Facebook. Users are not pleased. In respose to the one-week-long Better World survey concluded recently, a majority of them (67%) want the government to step in some way, as discussed ahead in this report. Notably, these include Business WhatsApp users as well. In fact, by the time of writing this report, various leading media portals had reported that government had written to WhatsApp and asked the company to roll back the proposed privacy-policy changes.

It all started when WhatsApp started sending out notifications to its users to the effect that it had updated its privacy policy and the users could either accept the new policy or quit using WhatsApp by 8 February 2021. Meanwhile, while this report was underway, the deadline was extended by more than three months. Users now have to accept the new privacy policy by 15 May.

WhatsApp’s privacy-policy change and the aftermath

Users’ retort has indeed been quick, sharp, and massive. They poured out their disapprovals in words as well as in actions. Millions of users posted and tweeted their angst against the move and even signed up on alternative messaging apps such as Signal and Telegram. Tesla Founder Elon Musk’s two-word tweet, “Use Signal,” helped drive a switch from WhatsApp, particularly given his following of 41.5 million on Twitter.

The rush to leave WhatsApp was so high that servers of Signal were not able to take the load of new signups. At one point, Signal sent out a tweet, “Verification codes are currently delayed across several providers because so many new people are trying to join Signal right now…Hang in there.”

On 11 January 2021, Facebook’s shares declined 4.01% on a day when Nasdaq slipped just 1.55%. On 12 January, it further declined 2.24% on a day when Nasdaq rose 0.77%. On 14 January, it happened to be at the lowest in more than six months.

Better World ran a quick user survey, where 37% users said they considered the move a serious breach of their privacy, while 45% said they it was not good but they could live with it. Only around 18% said the change didn’t bother them at all. However, some of these 18% users were already using other messaging apps along with WhatsApp.

WhatsApp privacy policy-Graph1

What’s the big deal about privacy in the age of social media?

In the age of social media, many of us have become comfortable sharing our thoughts and views on Facebook. In fact, many people don’t mind sharing sensitive personal information such as location and travel plans not just with friends but also with public at large.

However, when it comes to WhatsApp, the behavior often changes. Many of the users’ chats are peer-to-peer in nature and may not be meant for public viewing or consumption. The same would apply to the other activities they perform on WhatsApp, whether today or in future. These would include the financial and transactional activities performed on the WhatsApp platform.

In a digital living environment, if a Facebook wall may be considered comprising areas of the lobby and the living room, WhatsApp will certainly be akin to the bedroom and beyond.

No wonder, the recent changes in WhatsApp’s privacy policy have created a din that Facebook could not see coming.

In the wake of the user backlash, WhatsApp had to get into a defensive mode, sending out clarifications and explanations. However, a damage had been done by then. In a first reaction, 17% users responded to the Better World survey said they were quitting/had quit WhatsApp for good, while 45% said they would accept the change but start exploring other or additional options. Interestingly, 12% said they were already using another social messaging app. However, a good 26% said they would accept the changes and keep using WhatsApp as before.

WhatsApp privacy policy-Graph2

The myth that users are unaware and don’t care for privacy is broken

Often, as an extension to the assumption that transparency is the hallmark of a digital age, it is argued that privacy is hardly a thing that users care about. The user backlash against WhatsApp’s privacy assumptions easily breaks that myth. It also reminds one of the “Free Basics” event a few years ago. Users had then considered it an attempt to compromise ‘net neutrality,’ and Facebook had to roll the offer back.

The promptness of users in defending their privacy and other rights can easily be evidenced by these two examples. The events also show that users are well aware of the repercussions of any policy change or a new offering in the internet world. This is echoed by this survey results, with 80% users stating they were aware that WhatsApp was changing its privacy policy, and would be sharing a range of user data with Facebook and Instagram platforms with effect from 8 February 2021 (now 15 May 2021). The remaining 20% users said they were not aware of such changes. It is likely that some of these users were yet to receive the notifications regarding policy change when they took this survey.

Further, around 47% of users said they understood the implications of WhatsApp’s new privacy policy for users reasonably well and another 18% said they understood it fully well. By contrast only 29% said they didn’t understand it well enough while another 6% said they didn’t understand it at all. Overall, this implies a high incidence of awareness around WhatsApp’s new privacy policy.

Notably, while the messages will remains end-to-end encrypted, the new policy means sharing a host of user-related information with Facebook and other third-party platforms. These include information about a user’s location, IP address, mobile operator, timezone, phone number, and receipt of a Facebook or WhatsApp account. Additionally, conversations associated with business accounts will now be shared with Facebook.

WhatsApp privacy policy-Graph3

The damage-control measures may be too little too late; more is needed

WhatsApp has issued a number of clarifications and explanations pertaining to the change. Those clarifications, however, have been far from satisfactory. Its parent company Facebook says the new policy changes are directed only at Business WhatsApp accounts and not the individual accounts. Also, it says only certain ad-related information will be shared with Facebook and other group companies.

However, on the actual Privacy Policy page, some of the statements may sound alarming to users. It states in one place, “We work with third-party service providers and other Facebook Companies to help us operate, provide, improve, understand, customize, support, and market our Services,” and adds, “When we share information with third-party service providers and other Facebook Companies in this capacity, we require them to use your information on our behalf in accordance with our instructions and terms.”

What if third-party service providers don’t follow the “instructions and terms,” as had happened when in 2018 Cambridge Analytica was found to have harvested data of 87 million users from Facebook in 2016 under the guise of a survey app? In September 2018, again, hackers were able to exploit an API vulnerability to gain access to data of around 50 million users. In September 2019, data of 419 million Facebook users, including names and phone numbers, was exposed online, said Techcrunch. Three months later, data of 267 million Facebook users was reported by Comparitech as being in the wild. In March 2020, Comparitech revised the number to 309 million after finding data of another 42 million residing on another server had been compromised as well.

Given Facebook’s not-so-stellar record in protecting user data from being exploited by threat actors, it may be concerning for users to let some of their WhatsApp data be mined by Facebook and other third-party service providers.

WhatsApp, on its Privacy Policy page, further adds, “When you or others use third-party services or other Facebook Company Products that are integrated with our Services, those third-party services may receive information about what you or others share with them.” “Please note that when you use third-party services or other Facebook Company Products, their own terms and privacy policies will govern your use of those services and products.”

WhatsApp is not clear what this amounts to when used in conjunction with the previous two statements. Does this mean that if WhatsApp users share certain information with Facebook or other third-party services integrated with WhatsApp, the privacy policies of those services take over and WhatsApp’s privacy policy loses jurisdiction?

It will help if WhatsApp addresses such concerns and questions in its Privacy Policy document.

Pavan DuggalPavan Duggal, Indian cyber law expert

“I’m surprised that WhatsApp has done this even though India is their largest market. Effectively this means that WhatsApp, apart from sharing personal data, also discloses your transaction-associated information, which means including your credit card number, your debit card number, and your bank details. At the same time, they will share the IP address of users. It’s a very perilous situation, especially in a country that lacks a strong legal ecosystem around cyber laws and data security. Such policy changes can upsurge the probabilities of misusing users’ data by anti-social elements.  I strongly believe that people should count on more secure platforms such as Signal and Telegram for their messaging needs now.”

Rajesh Agarwal, Head IT, Aamor Inox

“People are moving to Signal and Telegram, but they are also coming back to WhatsApp. I’ve been using Signal for some time, along with WhatsApp, and found it is not as mature as WhatsApp is. There are many missing aspects in Signal, like, the personal reply feature. I found even the deletion of chat a cumbersome process in Signal. I understand the privacy concerns, but that’s there across the app ecosystem, and here WhatsApp is at least telling users what it is sharing and what’s not. Most of the users are testing Telegram and Signal while keeping WhatsApp as a primary communication tool. It will be exciting to see if this behaviour fluctuates and WhatsApp could address some of the privacy concerns that users may have”

Shashwat DCShashwat DC, Communications & Engagement (Research) at Azim Premji University

“While WhatsApp may try to dispel all fears about privacy expounding that its messaging platform is end-to-end encrypted, in reality, Facebook seems to trying to seize a lot of personal data to earn from its advertising business. To avoid such instances and provide users much-needed control over their data, India needs to implement its data protection law just like Europe’s stringent GDPR at the earliest. The world’s largest democracy, with a burgeoning IT sector, cannot risk the privacy of its citizens.”

There is a need for stakeholders to establish certain minimum privacy-policy norms

The right to privacy has been recognized as a fundamental right emerging primarily from Article 21 of the Constitution of India. Article 21 pertains to protection of life and personal liberty, and states, “No person shall be deprived of his life or personal liberty except according to procedure established by law.” In August 2017, Government of India had set up a committee under the chairmanship of retired Justice BN Srikrishna to submit a report on data protection. The committee submitted its report in July 2018.

In its opening note, the report recognized that “the protection of personal data holds the key to empowerment, progress, and innovation.”

The Committee had noted that “any regime that is serious about safeguarding personal data of the individual must aspire to the common public good of both a free and fair digital economy.” “Freedom refers to enhancing the autonomy of the individuals with regard to their personal data in deciding its processing which would lead to an ease of flow of personal data,” it added.

Justice Srikrishna Committee had emphasized that processing (collection, recording, analysis, disclosure, etc.) of personal data should be done only for “clear, specific and lawful” purposes. Also, only that data which is necessary for such processing is to be collected from anyone.

Based on the recommendations of the committee, amounting to a draft Personal Data Protection bill prepared in 2018, a revised Personal Data Protection Bill was approved and placed in December 2019. A joint Parliamentary Committee (JPC) chaired by Meenakashi Lekhi and comprising 20 members from Lok Sabha and 10 members from Rajya Sabha was constituted to submit its report. The JPC had conducted more than 55 sittings in 2020. Oral evidences were heard by the JPC from various state as well as non-state actors including Amazon, Google, Facebook, Jio Platforms, Paytm, and Twitter, among others. The final report of the JPC is awaited.

 Despite the fact that right to privacy has been recognized as a fundamental constitutional right, experts have been of the opinion that a law on data protection should be dynamic and not statutory in nature. This is more so because as digital economy becomes more and more prevalent and mainstream, data itself becomes dynamic in nature.

Coming to data protection, it is important to first distinguish between stationary data and moving data. While it can be reasonably guaranteed to foolproof privacy and security of stationary data, it can get very hard to ensure privacy of moving data.

The velocity of a moving data can be lightning fast in today’s digital environments. So once a private data gets into a public domain, even the slightest lapse or gap at the end of a data custodian could be disastrous. The hacks and misuses listed out earlier in this report are a testimony to this assertion.

It is therefore critical that, as we progress further into the digital economy, we ought to remove all regulatory fuzziness and laxity on the privacy front. A majority of respondents to the Better World survey subscribe to this view, with 24% noting that the government should ask WhatsApp to roll back the changes and another 43% stating that there needs to be a more holistic regulation in place. However, 33% of the users said that it would be better to let users be the best judge, though less than 22% of these users said they were fully aware of the implications of WhatsApp’s new privacy policy as users. Of the remaining 78%, slightly more than 26% said as users they didn’t understand the implications of WhatsApp’s new privacy policy at all or well enough, though more than 54% of these users said they reasonably understood the implications if not fully well.

WhatsApp privacy policy-Graph4

The choice of alternative reinforces that privacy is the key concern

Signal, which is considered to be the most privacy-oriented messaging app (see Table), was the first choice of those users who said they will look for WhatsApp alternatives. In this case, respondents had the option of selecting one or more apps, including WhatsApp. Telegram, which is considered second-most privacy-friendly app, had the second highest user preference.

While 34% of the users voted for Telegram as a WhatsApp alternative (and in some cases, as a replacement), a good 24% voted for Signal also. A fair percentage of respondents (15%) said they were sticking with WhatsApp even though they were using or considering to use apps other than WhatsApp as well.

The immediate user response, as evidenced from the survey, has been quite aggressive. While 18% of respondents said they had already quit WhatsApp as the only app, another 25% said they planned to do so within a week’s time and yet another 29% said they planned to quit in a month’s time. However, 28% said they had no plans to quit WhatsApp.

FeaturesWhatsAppTelegramSignal
Subscribers (Global)2 billion400 million20 million
Cross platformYesYesYes
Video and voice callYesYesYes
End-to-end encryption Personal messages and calls are end-to-end encrypted.Only for secret chatAll features are end-to-end encrypted
Type of softwareClosed-source privacyOpen-source privacyOpen-source privacy
Information collectionUser’s location, IP address, mobile operator, timezone, phone number, and details of a Facebook or WhatsApp account.Device data, IP addresses for moderation, phone number and the User IDOnly phone number for registration
Group chatsUp to 256 membersUp to 200,000 members1,000 members
File sharing capabilityVideos with 16MB limit in size and regular files up to 100MB2 GB100 MB
Folder managementChats can be stored through emailChats can be moved in to foldersNo such feature exists with Signal
Disappearing messages featureEnables self-destruction of a message after 7 daysEnabled through self-destruct timerEnable self-destruction after 5 seconds to 7 days once a user read the message
Data backupYes, online and offline backup on google driveYes, on Telegram’s cloudNo, stored on its own cloud platform
Group chat securityE2ENoE2E
Cross platformYesYesYes
WhatsApp privacy policy-Graph5
WhatsApp privacy policy-Graph6

Analyst’s Views

Better World is of the view that while the responses to this survey do reflect users’ displeasure with the new privacy policy, the actual actions taken by them will likely be different in many cases. Particularly, those users who are considering to quit WhatsApp in a month’s time, are more likely to have second thoughts and may stay put. It is also likely that some of the users who have already quit may come back after some time.

The key reason for such reconsiderations would be the huge user base that WhatsApp currently enjoys. While WhatsApp had a colossal global base of 2 billion subscribers, Telegram has a much smaller base of 400 million and Signal has a miniscule base of 20 million by comparison. Even if a few million WhatsApp users move to other platforms, it will not be fruitful if a significant percentage of their contacts also move to those very platforms. If that doesn’t happen, users could feel compelled to come back to WhatsApp for their daily messaging needs.

Notably, when considering alternative apps, 26% said they were sticking with WhatsApp. Further, when asked to provide a timeline for quitting, 28% said they had no plans to quit. It is quite possible that when it comes to actually quitting the platform, a much higher number of users will reconsider.

A consolidated view of respondents’ profiles

WhatsApp privacy policy-Graph7

About the Analyst and the Survey Methodology

Deepak KumarDeepak Kumar

Deepak is an ICT industry analyst with more than 25 years of experience in researching and analyzing multiple domains. His focus areas are strategic business and marketing advisory, sales enablement, and public speaking.  He has published reports, whitepapers, case studies, and blogs in areas of cloud, mobility, social media, and analytics.

He is Founder and Chief Research Officer at BM Nxt and Better World. He has earlier worked with IDC, Reuters, Voice&Data, and Dataquest in leadership roles spanning research, advisory, and editorial functions. 

About the report

The Better World WhatsApp Privacy Policy Survey Report was prepared by analyzing results of a primary research and supplementing it with data and insights collected from secondary research.  

The Better World WhatsApp Privacy Policy Survey was conducted via an online form that was circulated among more 1,000 respondents.  A total of 565 valid responses were collected during the period 9 January to 25 January 2021.  Better World also spoke to multiple respondents for qualitative insights. The surveys were led by Jatinder Singh, Director, Research and Insights, Better World, and independent market researcher Deepti Arora.  

Acknowledgements

I take this opportunity to sincerely thank all the survey respondents for taking time out and providing their inputs, without which this report would not have been completed in a timely manner. 

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India to keep leading Sustainable Energy Agenda

The Minister of Petroleum and Natural Gas & Steel Dhamendra Pradhan has said that India will continue to lead the global sustainable energy agenda. Delivering the key note address at the TERI’s World Sustainable Development Summit 2020 on ‘Energy Future Road Map’ here today, the Minister said “We, in India, are in the midst of a major transformative shift in our energy sector, both in scale and complexity and also the interdependence across different systems. The trajectory to end energy poverty in India, as compared to the rest of the world, is based on our special national circumstances. The right mix of enablers are being put in place to ensure that the energy transition is secure, affordable, reliable and sustainable.” He added, “to end energy poverty in the country, we will remain cognizant of the need to root economic development firmly to achieve the 2030 UN Sustainable Development Goals and commitments made at COP 21.”

Briefing about energy requirements, the Minister said “India is now the third largest energy consumer after the US and China. While our energy demand increased to 882 million tonnes of oil equivalent (Mtoe) in 2017, the per capita consumption of energy is still 30% of the global average. Our energy consumption is projected to grow at 4.2 percent per annum up to 2035. India’s share of the total global primary energy demand is set to roughly double to about 11 percent by 2040, driven by strong economic development. In India, we are finding ways to achieve the twin objectives of more energy availability and less carbon through a healthy mix of all commercially-viable energy sources.”

Pradhan added that despite our system-wide energy transition measures, crude oil would continue to play a critical role at this stage of development in meeting country’s energy requirements. He said the Government has set out a road map for reducing India’s crude oil imports by 10% by 2022. “We are in the process of developing new strategies and initiatives to achieve this target. We are working towards transformation to a gas-based economy, tapping into indigenously produced biofuels, apart from adopting renewable energy and energy efficiency measures, to achieve the much-needed carbon reductions. As part of the energy transition, decarbonization of the energy sector is picking up momentum in India” Pradhan said. The Minister also stated that government is working to improve energy efficiency and productivity, demand substitution, improving refinery processes and promotion of bio and alternate fuels.

Dharmendra Pradhan also said “the biggest game-changer in our drive to bring about greater environmental sustainability and flexibility in the energy system is through the rapid deployment of natural gas in our energy mix”. He also added “we are advancing our collaboration with countries, such as Brazil and the US, to improve blending technologies in transport sector. To reduce vehicular pollution, BS VI quality fuel, equivalent to Euro 6 standard, will be supplied in the entire country from 1 April this year. Given the abundance of biomass in the country, the use of Compressed Bio-Gas (CBG) will be promoted in a big way in automotive, industrial and commercial uses in the coming years.”

The Minister further said that in the global drive to secure sustainable energy, India is defining new pathways keeping in view its unique energy needs. “India will continue to play an active role in leading the global sustainable energy agenda. Our commitment to keep carbon footprint to low levels remains unwavered as we pursue to enhance energy footprint in the country” He added.

On the occasion, Dharmendra Pradhan also released a report ‘Towards a low carbon steel sector’ – Overview of the changing market, technology and policy context for Indian steel.

PM says Jal-Shakti is taking rapid strides

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In Mann Ki Baat today Prime Minister Narendra Modi said Jal Shakti Campaign is taking rapid, successful strides with the aid of public participation. He shared few extensive and innovative water conservation efforts under way, in every corner of the country.

Mentioning about Jalore district in Rajasthan he said, “There, two historical step wells had turned into storehouses of garbage & dirty water. But one fine day, hundreds of people from Bhadraayun & Thanawala Panchayats took a resolve to rejuvenate them, under the Jal Shakti Campaign. Much before the rains, people immersed themselves in the task of cleaning out the accumulated filthy water, garbage and morass. For this campaign, some donated money; others their labour & sweat. As a result, these step wells have turned into their lifelines now.”

 

Similarly, Saraahi Lake in Barabanki Uttar Pradesh, was brought to life by the collective efforts of Villagers. Another example of Public participation is Village Suniyakot along the Almora-Haldwani Highway in Uttarakhand. Here villagers took it upon themselves to ensure that water reached their village. People raised money, donated labor. A pipe was laid up to the village and a pumping station was set up. Thus decade old problem of water crisis was solved.

Prime Minister urged everyone to share their stories of such endeavors of water conservation and water harvesting by using #Jalshakti4India.

Jal Shakti Abhiyan—a campaign for water conservation and water security commenced last monsoon in July, 2019. The campaign focused on water stressed districts and blocks.

IEA review of India’s energy policies is out

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Thanking Dr. Fatih Birol and his IEA team for coming up with a comprehensive Report covering India’s energy sector in its entirety, Pradhan said that IEA’s findings are a vindication of the significant advances made in realizing the energy vision enunciated by Prime Minister Narendra Modi, anchored by Energy Access, Energy Efficiency, Energy Sustainability and Energy Security, with Energy Justice at its core.

Pradhan said that India is now the third largest energy consumer in the world. India is in the midst of a major transformative shift in its energy sector. The energy polices already put in place by the Government and also those on the anvil, clearly demonstrate our determination to embrace this energy transition in a sustainable and responsible manner.

Pradhan said India is now the third largest energy consumer in the world. Pix: PIB

The Minister said that a number of path breaking initiatives launched by Indian Government since 2015, have redefined India’s commitment to sustainable energy. “Our key challenge as a developing country, with per capita energy consumption below the global average, is to meet the growing demand for energy. India made great strides in recent years towards achieving universal access to modern energy, including clean cooking and electricity, affordable, secure and cleaner energy for its people. The Report captures well the progress made in achieving sustainable energy for all, as reflected in the UN Sustainable Development Goal 7 (SDG 7). It does also highlight the persisting challenges to be focused in the coming days,” he added.

Talking about the Ujjwala Yojana, Pradhan said that the remotest corners of India have been touched for cleaner fuel access under it. “We are also sharing our experience with our friends in Africa and Asia to enable them to benefit from the best practices in promotion of LPG. I do recognize that we have more ground to cover and also to ensure that the initiatives are implemented for achieving universal coverage in the country,” the Minister said.

Pradhan said that India’s transformation to a gas-based economy and developing indigenously produced biofuels, apart from renewable energy and energy efficiency measures, can potentially achieve the much-needed carbon reductions. As part of the energy transition, decarbonisation of the energy sector is picking up momentum in India. “Given India’s development imperative, our thrust is on building oil and gas infrastructure to ensure access to affordable energy to all our citizens. The report notes that India is moving towards a gas-based economy,” he said.

Pradhan said that an estimated investment of 100 billion dollar in oil and gas infrastructure has been lined up. The gas pipeline network will soon be covering the length and breadth of the country; from Kutch in Western India to Kohima in the East, and from Kashmir in the North to Kanyakumari in the South. “In yet another important decision, our Government has approved viability Gap Funding/ Capital Grant at 60 percent of the estimated cost of Rs 9265 crore for the North East gas grid project to develop gas pipeline grid of 1656 Km in the eight States of the North-eastern region,” he said.

The Minister said that We are aggressively working to build City Gas Distribution Network covering more than 400 districts of India. This network will serve 72% of India’s population with cleaner and affordable gas over more than 50 % of India’s geography. Talking about the proposed Workshop on Natural Gas on 23 January in New Delhi, he said that it will bring together for the first time all relevant stakeholders under one roof. “I am confident that these initiatives in the gas sector would bring about a transformative change in India’s energy landscape,” Pradhan said.

The Minister said that the Report acknowledges Government’s efforts in making energy security as a prime policy priority, and recognizes the efficiency achieved due to Government’s relentless march in undertaking tectonic reforms in the energy sector and continued pursuit of market-based solutions. He said “We have taken note of IEA’s recommendation for reinforcement of India’s oil emergency response policy. Enhancing international engagement on global oil security issues is already an active goal being pursued by my Ministry. Energy has become an essential commodity in our bilateral trade engagements with several key trading partners and in positioning India as an important strategic player in global energy landscape.”

Talking about the diversification of oil sources and development of alternate resources of energy as such bio-fuel, he said that these are being undertaken on an accelerated mode. “We are on the way to achieve 20% ethanol blending in petrol and 5% bio-diesel in diesel by 2030. Indeed, to promote energy sustainability, our new National Biofuel policy focuses on waste-to-wealth creation and targets to generate various types of bio-fuels from agriculture residue and municipal waste,” Pradhan said.

Expressing deep concerned about the crude oil price volatility, the Minister said that today, we are meeting in the backdrop of rising tensions in the Middle East and its impact on stability and security in the region.

He said “We have taken several measures to ensure investor friendly environment. IEA has noted that during the period 2015 to 2018, investments in the energy sector in India recorded the second highest growth in the world. We are happy that global oil and gas majors like Saudi Aramco, ADNOC, BP, Shell, Total, Roseneft and ExxonMobil are making their significant presence in India.”

News source: PIB. 

ONGC leads CSR spend among oil PSUs

ONGC leads CSR spend among oil PSUs

Union Minister for Petroleum and Natural Gas Dharmendra Pradhan in a written reply in the Lok Sabha has provided the corporate social responsibility (CSR) expenditure details of Oil PSUs for the last three years. ONGC continues to lead the tally with a CSR spend of Rs 615 crore in 2018–19, recording a growth of 22% in the spend when compared to the spend of Rs 503 crore in 2017–18.

Oil PSUs have been undertaking CSR interventions around their work centers, earmarking 2% of their profits for CSR projects. CSR activities are undertaken under the heads identified under Schedule VII of the Companies Act 2013 with special focus on health (nutrition, sanitation, and drinking water), education, skill development, rural development, women empowerment, environment centric initiatives and care for the elderly and differently abled persons.

The CSR expenditure made by following Oil PSUs during the last three years are given below:

All figures are in Rs crore.

The project / activities wise details of the funds allocated and spent on the development and other works in various districts of the country including in Rajasthan, Maharashtra, Tamil Nadu and on water recharge and water harvesting in Gujarat during the last 3 years are available on the respective websites of the Oil PSUs.

CSR activities are undertaken by Oil PSUs themselves or through agencies/Departments of Central/State Governments as per their approved procedures.

Power Grid, Mahindra bag top CSR awards

Power Grid, Mahindra bag top CSR awards

President Ram Nath Kovind speaking at the CSR awards ceremony.

The President of India, Ram Nath Kovind, presented the National Corporate Social Responsibility Awards (NCSRA) in New Delhi today. The NCSRA has been instituted by the Ministry of Corporate Affairs to recognize outstanding contribution in the field of Corporate Social Responsibility (CSR).

Speaking on the occasion, the President noted that those sections of society that need the helping hand most are among the main beneficiaries of the CSR activities. He said that the corporations have, thus, made a worthy contribution towards the national goals. They are helping the nation progress towards the cherished goal of building a more equitable society. They have focused on sustainable projects creating a long-term impact.

The President said that broadly, CSR initiatives have been aligned with the national priorities such as public health, education, livelihoods, water conservation, sanitation, and natural resource management. He expressed hope that innovative solutions to persisting development challenges will emerge from the CSR activities.

The President also noted that the government is sensitive about the need to calibrate the CSR regime to make it more effective. In September, the scope of the CSR activities was widened to include more categories of research incubators. This thrust on research and development will immensely help innovators. He said that it is equally important to internalize social welfare in the corporate culture. He urged upon corporate to motivate their employees and sensitize them to this higher calling in service of the marginalized sections of society. He said that this single step will generate enough goodwill for wealth creators among ordinary people.

National CSR Awards have been instituted to recognize the Corporates whose initiatives in the area of CSR were aimed at achieving inclusive growth and sustainable development. The companies were awarded based on their strategic approach in CSR and its efforts in challenging circumstances, towards aspirational districts, difficult terrains/disturbed areas and national priority areas. Based on the submissions by the companies and reports of the independent assessment by CSR experts and the jury, 19 award winners and 19 honorable mentions across the three award categories were announced as per the list.

Winners in different categories:

S. No. Award Category Sub-category Name of Company
Corporate Award for Excellence in CSR CSR spend above INR 100 Crores Power Grid Corporation of India Limited
Corporate Award for Excellence in CSR CSR spend between INR 10 Crores 100 Crores Mahindra & Mahindra Limited
Corporate Award for Excellence in CSR CSR spend between INR 1 Crores 10 Crores Edelweiss Financial Services Limited
Corporate Award for Excellence in CSR CSR spend below INR 1 Crore Paranjape Autocast Pvt. Ltd.
CSR in Challenging Circumstances North India SRF Limited
CSR in Challenging Circumstances North-East India CRISIL Limited
CSR in Challenging Circumstances East India Bharat Financial Inclusion Limited
CSR in Challenging Circumstances West India Technip India Limited
CSR in Challenging Circumstances South India The Andhra Pradesh Mineral Development Corporation Limited
Contribution to the National Priority Areas Education Hindustan Petroleum Corporation Limited
Contribution to the National Priority Areas Skill Development and Livelihoods Hindalco Industries Limited
Contribution to the National Priority Areas Agriculture & Rural Development Mahindra and Mahindra Limited
Contribution to the National Priority Areas Health, Safe Drinking Water and Sanitation Mahanadi Coal Fields Limited
Contribution to the National Priority Areas Environment, Sustainable Development & Solar Energy Power Finance Corporation Limited
Contribution to the National Priority Areas Women & Child Development Indian Oil Corporation Limited
Contribution to the National Priority Areas Women & Child Development JSW Energy Limited
Contribution to the National Priority Areas Promotion of Sports Central Coalfields Limited
Contribution to the National Priority Areas Slum Area Development Equitas Holdings Limited
Contribution to the National Priority Areas Support to Differently abled Minda Corporation Limited

 

Honorable Mentions in different award categories: 

S. No. Award Category Sub-category Name of Company
Corporate Award for Excellence in CSR CSR spend above INR 100 Crores ITC Limited
Corporate Award for Excellence in CSR CSR spend above INR 100 Crores Tata Steel Limited
Corporate Award for Excellence in CSR CSR spend between INR 10 Crores 100 Crores National Aluminum Co. Limited
Corporate Award for Excellence in CSR CSR spend between INR 10 Crores 100 Crores Maruti Suzuki India Limited
Corporate Award for Excellence in CSR CSR spend between INR 1 Crores 10 Crores Tata Technologies Limited
CSR in Challenging Circumstances East India Hindustan Copper Limited
CSR in Challenging Circumstances East India Mecon Limited
CSR in Challenging Circumstances West India Adani Ports and Special Economic Zone Limited
CSR in Challenging Circumstances South India Mineral Exploration Corporation Limited
Contribution to the National Priority Areas Education Mahindra and Mahindra Limited
Contribution to the National Priority Areas Skill Development and Livelihoods JSW Steel Limited
Contribution to the National Priority Areas Agriculture & Rural Development HDFC Bank Limited
Contribution to the National Priority Areas Health, Safe Drinking Water and Sanitation Tata Sponge Iron Limited
Contribution to the National Priority Areas Health, Safe Drinking Water and Sanitation ITC Limited
Contribution to the National Priority Areas Environment, Sustainable Development & Solar Energy Schneider Electric IT
Contribution to the National Priority Areas Women & Child Development Rail Vikas Nigam Limited
Contribution to the National Priority Areas Promotion of Sports IndusInd Bank Limited
Contribution to the National Priority Areas Promotion of Sports India Infrastructure Finance Company Limited
Contribution to the National Priority Areas Support to Differently abled Hindustan Petroleum Corporation Limited

 

Clean Ganga Mission holds workshop on river flow

Clean Ganga Mission holds workshop on river flow

A two-day International Workshop on Environmental Flows Assessment and Implementation for India was held in New Delhi. Indian, European and international experiences were brought together by National Mission of Clean Ganga (NMCG), along with Indo-German Cooperation.
It is increasingly recognized that the goal of attaining healthy river ecosystems can best and most sustainably be reached by integrated environmental management. The workshop includes discussions on Environmental Flows assessment and Implementation for sustainable river basin management, and various aspects of E-Flows in depth. Relevant Indian implementers and stakeholders along with national experts and International experts including those from Germany, Austria, United Kingdom, Bhutan, Poland, The Netherlands and South Africa are present during the workshop.

In order to advance the successful e-flows implementation in India, this workshop aims to bring Indian, European and international experiences together. A rich variety of cutting- edge topics and expert speakers from various backgrounds serve to promote challenges and solutions regarding e-flows assessment and implementation.

International workshop on Environmental Flows Assessment and Implementation for India was inaugurated by Gajendra Singh Shekhawat, Union Minister for Jal Shakti at Delhi. The exchange of Indian, European and international experiences was brought together by National Mission of Clean Ganga (NMCG) along with the Indo-German Cooperation with its project “Support to Ganga Rejuvenation” (SGR). Shekhawat also formally released the first version of the Guidance Document on Environment flow assessment in India. The deliberations in this workshop and further research work would help in coming up with advanced version of this e-flow guidance document in future.

It is already accepted around the globe, that the demand for water is increasing due to population growth, rapid urbanization and industrialization and that rivers are a critical natural resource, crucial for human well-being. The Ganga River, for example, supports a population of more than 400 million people by providing a multitude of domestic, agricultural, industrial, and power generation uses, and it also serves for recreational, livelihood and spiritual purposes.

The Ganga provides a unique ecosystem, which is home to India’s National Aquatic animal the Gangetic Dolphin, as well as Gharials, turtles and several birds and other wild animals. Other rivers like Godavari, Krishna, Mahanadi etc. are also crucial ecosystems and sources for ecosystem services for us and we need to protect these towards sustainability and equitable water use.

Given the current scenario, Gajendra Singh Shekhawat said that, “We are committed to protect these lifelines for our future generations. We have the identified aim of Aviral and Nirmal Dhara- continuous and clean flows as our tribute to Mother Ganga and we intend to extend this to all other rivers in the country.” He added further that, “Maintaining Environmental-Flows in rivers is very important not only for the country but worldwide since water has become a global challenge. We have to come together and act together to tackle this global challenge.”

“Under the Namami Gange programme, we have been quite serious about maintaining the continuous flow of Ganga. Last year, we recognized the minimum river flow to be maintained and also notified. We have started monitoring for its implementation as well.

We have made a beginning, but there’s a lot to learn from experiences of other countries where this has developed over a period of time” added Rajiv Ranjan Mishra, DG, NMCG. The international workshop aims to assist in the e-flows implementation in India by answering the following questions:

  1. What are the overall aims and targets for e-flows assessment in India?
  2. What are the short- and long-term steps to implement e-flows according to the overall aims and targets.

“We will learn from their vast experience and will also learn from the national experts present regarding the different scenarios within India,” emphasized Mishra, DG, NMCG.
In India, the European Union through the India-EU Water Partnership (IEWP) as well as the Indo-German Cooperation with its project “Support to Ganga Rejuvenation” (SGR) in order to promote cooperation in the water sector, has brought together stakeholders, such as governmental institutions, businesses and the civil society. Currently, a guidance document on the “Assessment of Environmental Flows in India” is being developed as part of the IEWP Action Plan and the draft version was launched during the workshop by the Minister, Jal Shakti.

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