In Focus

Chandresh Dedhia

Head of Information Technology
Ascent Health

There is a strong emphasis on touchless behavior and hence on AI-based touchless technologies.

As the COVID-19 pandemic has persisted, businesses have responded with due precautionary measures, while making a swift transition from the traditional physical work environment to an virtual work ecosystem as much as possible. For a majority of enterprises, the remote-working model was implemented almost overnight and turned out to be a massive experiment during the first phase of lockdown. 

In India, the work-from-home (WFH), was earlier mostly limited to privileged users. However, the pandemic introduced a significant and extraordinary change. Now, many companies have extended the complete WFH policy for their employees until June 2021. Today, all eyes are on the technology leaders who have assumed an enormous responsibility to devise and execute a differentiated tech strategy to embrace this new normal as part of a process.

In a recent interaction with Jatinder Singh of Better World, Chandresh Dedhia, Head of Information Technology, Ascent Health, outlines the top technology trends and challenges that the businesses are facing in the wake of COVID-19 pandemic. He also shares some of the best practices and technology implementations that could lead enterprises to deliver an exceptional customer experience with minimal disruption. Excerpts.

On the new normal and learnings
In today’s highly fluid situation, the business and IT landscapes are becoming more and more complex. Traditional models and architectures have lost their sheen. The longer the pandemic stays, the stronger the chances are that we will not go back to the pre-COVID normal. The last few months have helped us learn and unlearn many things, and these learnings will pave the way for the new model. Things have changed, people have transformed, and mindsets have changed. There is an indelible impact on almost everyone.

Moreover, because of the new operational dynamics, organizations have altered their policies. They are now focusing more on innovation and agility. Digital transformation is high on the agenda. The current crisis has given a growing sense of belief and visibility to enterprises on the best ways to tackle any future disruptions.

On technology trends and business order post COVID-19
I feel that there is a natural push towards the implementation of new-age technologies such as machine learning, artificial intelligence, business analytics, and robotic process automation (RPA). Until now, the adoption was happening at an unhurried pace. Now, digital transformation is no longer an option but a competitive advantage. The new normal is here to stay for a very long time, and no organization will like to be stuck because of its traditional ways of working. Enterprises have understood that they will need to explore ideas and means to ensure that the business continuity remains intact. Of course, given the fact that businesses have managed to stay afloat in the last four months, most of them are well equipped to plan their working models for the future.

There is a strong emphasis on contactless behavior, and this is likely to remain in place for an unspecified time. The pandemic has compelled us to keep focusing on social distancing, and hence enterprises will have stringent policies around contactless behaviors. Much focus will be on AI-based touchless and remote monitoring technologies implementation. So, the traditional model of working will be replaced by new working ways. Technologies like video and web-conferencing will continue to witness tremendous traction.

It is also expected that most of the organizations will invest a significant amount in multiple cloud environments to keep disruption at bay. The hybrid cloud model is likely to gain substantial traction businesses across sectors.

Going forward, companies will evaluate if they can save costs by reducing real-estate, and heavily relying on the new-age technologies for scaling-up. Technology is a great enabler, and ultimately all these benefits will be passed on to the employees. Organization can enhance the existing CCTV setups to accommodate social distancing, face masks, and hand gloves algorithms.

On balancing the short-term revenue requirements against long-term technology investment: 
It is natural for any organization to rationalize its investments. We are no exception either. Every technology investment is being seen in the long-term horizon of, say, three to five years. Anything less than that is technically not a tech investment. For instance, there might be days when manufacturing costs may outweigh any tech-implementation decision. However, that doesn’t mean that the company won’t invest in the required technology. Yes, at times, you’ve to face such tests, but tech investments always have their significance, and decisions are taken based on the value that the technology provides. For instance, let’s say an organization needs to invest in a face-scanning or a retina-based attendance system. Probably before the pandemic, there was no urgency to implement this technology. But in the current environment, everyone understands the long-term benefits of such contactless technologies.

On challenges related to security threats
Remote working has become a new reality, and in a way, the new normal. The COVID-19 pandemic has created a concept of work from anywhere. Not just thousands but lakhs of people have shifted to WFH almost instantaneously. Hackers are always game to take advantage of such unparalleled situations. And for enterprises, it has become challenging to monitor and analyze the behaviors of employees who are accessing corporate data and networks remotely. Much focus will soon be on combining detection tools with machine-based cyber threat intelligence. Organizations will strengthen their capabilities to monitor behaviors and applications accessed by employees. Enterprises will continue to revisit their security policies and solutions to reduce risks to IT infrastructure. It is the need of the hour for businesses to consistently evaluate their readiness for supporting remote working as they scale up. There will be growing pressure on implementing a very sophisticated information security policy. Even SMEs will move away from free security tools and focus on robust and advanced information security solutions.

Chandresh is an IT business transformation leader with experience in digital, IT infrastructure, enterprise applications, information security, and IT governance and compliance. He has won numerous awards for his wide-ranging work in the domains of IT infrastructure and security.

An eloquent speaker and writer, Chandresh is also a marathon runner, environmentalist, and fundraiser. He has been associated with the Umeed Foundation for last three years and has raised more than Rs 6 lakh for education of needy children.

Expertise

  • Warehouse management and automation
  • Data virtualization on Denodo
  • Robotic process automation (RPA)
  • Software-defined WAN (SDWAN)
  • Mobile application development (Low Code)
  • Information security management
  • Cloud-based services on Amazon AWS and Google GCP
  • Enterprise applications and integrations
  • ERP implementation and support
  • B2B application support
  • DevOps and data engineering

Education

  • Global CIO Programme, Digital Innovation, Indian School of Business
  • MBA in Business Management, Marketing and Related Services from ITM and Southern New Hampshire University

MORE FROM BETTER WORLD

Water conservation drive planned for schools

Water conservation drive planned for schools

Union HRD Minister Ramesh Pokhriyal ‘Nishank’ will launch ‘Samagra Shiksha-Jal Suraksha’ drive to create awareness about water conservation among all school students in the country. This mega drive would be launched at Dr. Sarvepalli Radhakrishnan Auditorium, Kendriya Vidyalaya No. 2 in Delhi Cantt.

Inspired by Prime Minister Narendra Modi’s impetus to Jal Sanchay, Government of India has launched the Jal Shakti Abhiyan (JSA). It is a time bound campaign with a mission mode approach. This concept of water conservation is essential for students so that they can understand the importance of water and how it is shaping their lives meaningfully, thereby enabling them to participate in water conservation activities in their day to day lives.

The Department of School Education & Literacy, MHRD has launched the ‘Samagra Shiksha-Jal Suraksha’ drive to promote water conservation activities for School Students, so that they can become competent, conscientious and committed water citizens of our nation. The department has prepared a detailed outline to implement this program in all the schools of the country.

Five major objectives of the program are:

  • To educate students learn about conservation of water
  • To sensitize Students about the impact of scarcity of water
  • To empower Students to learn to protect the natural sources of water
  • To help every Student to save at least one litre of water per day
  • To encourage Students towards judicious use and minimum wastage of water at home and school level

The program targets to achieve the following:

  • One Student – One Day – Save One Liter Water
  • One Student – One Year – Save 365 Liters Water
  • One Student – 10 Years – Save 3650 Liters Water
EoIs for biofuel coming on World Biofuel Day

EoIs for biofuel coming on World Biofuel Day

World Biofuel Day is observed every year on 10th of August to create awareness about the importance of non-fossil fuels as an alternative to conventional fossil fuels and highlight the various efforts made by Government in the biofuel sector. Ministry of Petroleum & Natural Gas will organize World Biofuel Day on 10th August 2019 at Vigyan Bhavan, New Delhi. Minister of Petroleum & Natural Gas & Steel Dharmendra Pradhan will inaugurate the program. Minister of Health & Family Welfare, Science & Technology and Earth Sciences Dr Harsh Vardhan will be the Chief Guest of the function. This year the theme of the World Biofuel Day is “Production of Biodiesel from Used Cooking Oil (UCO).”

Biofuels have the benefits of reduction of import dependence, cleaner environment, additional income to farmers and employment generation. Biofuel program also compliments Government of India’s initiatives for Make in India, Swachh Bharat and increasing farmers income. A number of initiatives have been undertaken to increase production and blending of biofuels since 2014.

In India, the same cooking oil is used for repeated frying which adversely affects the health due to formation of polar compounds during frying. These polar compounds are associated with diseases such as hypertension, atherosclerosis, Alzheimer’s disease, liver diseases among others. UCO is either not discarded at all or disposed off in an environmentally hazardous manner choking drains and sewerage systems.

The National Policy on Biofuels, released by the Government of India in 2018, envisages production of biofuel from UCO. Food Safety and Standards Authority of India (FSSAI) is implementing a strategy to divert UCO from the food value chain and curb current illegal usage. The benefits of transformation of UCO will help bring health benefits as there would be no recycling of the UCO, employment generation, infrastructural investment in rural areas & cleaner environment with reduced carbon footprint.

At present, approximately 850 crore liters of High Speed Diesel (HSD) is consumed on a monthly basis in India. The National Policy on Biofuels – 2018 envisages a target of 5% blending of Biodiesel in HSD by 2030. In order to achieve the blending target, 500 crore liters of biodiesel is required in a year. In India, approximately, 22.7 MMTPA (2700 crore liters) of Cooking Oil is used out of which 1.2 MMTPA (140 crore) UCO can be collected from Bulk Consumers such as hotels, restaurants, canteens, etc. for conversion, which will give approximately 110 crore liters of biodiesel in one year. Presently there is no established collection chain for UCO. Thus, there is a huge opportunity in production of biodiesel from UCO.

To facilitate the production of Biodiesel from UCO, the Oil Marketing Companies shall float an Expression of Interest (EOI) for procurement of biodiesel from used cooking oil across 100 cities. The purpose of inviting this EOI is to encourage the applicants to set up biodiesel producing plants from used cooking oil (UCO), processing plants and further utilizing the existing potential of UCO based bio-diesel in India.

On this occasion, a sticker on RUCO viz., Repurpose Used Cooking Oil and a mobile app to facilitate the collection of UCO shall also be released by FSSAI.

Interactive sessions on Second Generation Ethanol & Biodiesel from UCO shall also be held. The sessions will focus on issues and hurdles being faced by the sector and dwell on how to overcome these hurdles for effective implementation of the blending program across the country.

Soon, 5,595 new electric buses for 64 cities 

Soon, 5,595 new electric buses for 64 cities 

Electric bus charging (representative image).

The Department of Heavy Industry has approved the sanction of 5,595 electric buses to 64 Cities, State Government Entities, and State Transport Undertakings (STUs) for intra-city and intercity operation under FAME India scheme phase II in order to give a further push to clean mobility in public transportation.

The Phase-II of the Faster Adoption and Manufacturing of (Hybrid &) Electric Vehicles (FAME-India) Scheme proposes to give a push to electric vehicles (EVs) in public transport and seeks to encourage adoption of EVs by way of market creation and demand aggregation.

The Department had invited the Expression of Interest (EoI) from million-plus cities, smart cities, State/UT capitals and cities from special category states for submission of proposal for deployment of electric buses on operational cost basis.

Eight six proposals from 26 States/UTs for the deployment of 14,988 e-Buses were received. After evaluation of these proposals as per EoI, on the advice of Project Implementation and Sanctioning Committee (PISC) the Government sanctioned 5095 electric buses to 64 Cities / State Transport Corporations for intra-city operation, 400 electric buses for intercity operation, and 100 electric buses for last-mile connectivity to Delhi Metro Rail Corporation (DMRC).

Each selected City/STUs is required to initiate the procurement process in a time bound manner for deployment of sanctioned electric buses on operational cost basis. As per EoI, buses which satisfy required localization level and technical eligibility notified under FAME India scheme phase II will be eligible for funding under FAME India scheme phase II.

These buses will run about 4 billion kilometers during their contract period and are expected to save cumulatively about 1.2 billion liters of fuel over the contract period, which will result into avoidance of 2.6 million tonnes of CO2 emission.

Workshop lays focus on bamboonomics

Workshop lays focus on bamboonomics

A tribal woman (representative image)

Arjun Munda, Union Minister for Tribal Affairs inaugurated a “National Workshop on Tribal Enterprise with focus on Honey, Bamboo and Lac” organized by TRIFED and Ministry of Tribal Affairs (MoTA) in Delhi today. Renuka Singh, MoS for Tribal Affairs, Deepak Khandekar, Secretary, MoTA and Pravir Krishna, MD, TRIFED were present. Munda released flyers and reports on bamboo and bamboonomics; lac; and honey on the occasion. A National Workshop was organized to fine-tune its action plan on promoting tribal enterprise on bamboo, honey, and lac.

Delivering the inaugural address, Munda said that the focus of such efforts should not be confined to job creation only but should focus on fulfilling the needs of the market. Support system and research should be market driven and equilibrium should be maintained between the demand and supply in the market. For these products, markets should be innovation and research based. The quality and prices of the products should also be maintained properly. The tribals should be treated as entrepreneurs and efforts should be made to upgrade them in technology.

Addressing on the occasion, Renuka Singh said that such initiatives will strengthen ‘Van Dhan Vikas Kendras.’ The integration of ‘Van Dhan, Jan Dhan and Pashu Dhan’ will reform the lives of tribals considerably. Van Dhan scheme has the cluster of self-help groups to support tribals and is the mainstay for their family income who are living in and around the forest areas.

Deepak Khandekar in his welcome address said that the reason behind bamboo, honey and lac taken up for Van Dhan Scheme is that, these commodities are already having existing markets which enable producers i.e. tribal entrepreneurs catch on to the chain of procurement- primary level processing-storage value addition and marketing.

After inaugural session, technical sessions were held on the bamboo products, lac products and honey in which experts presented their presentations on the success stories, production, use and business related to these products. National Workshop was an initiative to formulate a strategy for establishing tribal enterprises based on skill and local resources available particularly in bamboo, honey and lac. In the workshop, national and international experts deliberated and gave their views and ideas for establishing implementable and commercially viable tribal enterprises. The expert insight and deliberation will explore the significance of bamboo, lac and honey to address livelihoods of tribal communities across the country. The workshop also introduced feasible technologies and process for production of value-added products from bamboo, lac and honey.

Bamboo
India is the world’s second largest cultivator of bamboo after China, with 136 species and 23 general (out of which about 19 care indigenous) spread over 13.96 million hectares. According to the Union Ministry of Agricultural and Former Welfare, India’s annual bamboo production is estimated at 3.23 million tons. Poor yield of Bamboo is one of the perennial problems in India. In contrast to China’s average yield of 50 MT/Ha, the maximal yield range in India is 10-15 MT/ha. This shows that there is lot of scope for bamboo enterprise based on the good stock. The bamboo is used in different types of products and it is a very good earning option for the tribals, for which necessary seed money, facilities and expertise need to be provided to tribal artisans. The bamboo enterprises can give immediate results leading to substantial increase in income of tribal artisans.

Honey
“As per the latest data from the ‘National Bee Board’ under the Department of Agriculture, the country’s total honey production reported in 2017-18 was 1.05 lakh metric tonnes, compared to the 35,000 metric tonnes in 2005-06. The major part of it comes from Apisdorsata. With international demand for honey growing, India exports 50 per cent of the commodity and in the last 12 years, exports have increased by 207 per cent. India has exported 61,333.88 MT of natural honey worth Rs 732.16 crores i.e. USD 105.48 million dollars to USA, Australia, UAE, Saudi Arabia. Morocco, Qatar Germany, UK, Japan, France, Spain and Italy being the main markets.

The tribals can be provided with trainings along with tools and kits for scientific extraction/collection and processing of honey from the beehive and thus the tribal SHGs can play a crucial role in this regard. Besides collaboration with KVlC, there is a need to collaborate with the forest departments for wild honey collection and protection, conservation and propagation of the tree species like Adina Cardifolia and Trivia Nudiflora that are preferred by bees to nest colonies.

As per the latest government estimates, large scale employment in the beekeeping sector is estimated to generate around 3 lakh man-working days by maintaining 10,000 bee colonies. The honey is an excellent source of earning and TRIFED is committed towards Prime Minister’s vision of a “Sweet Revolution” by way of making people prosper though production and trade in honey.

Lac
“Lac resin was once imported in sizeable quantity into Europe from India along with Eastern woods. It has been seen that the Lac is mostly cultivated by poor tribals to supplement their agricultural income. Lac cultivation in India is mainly confined to the states of Jharkhand which contribute 57% of the total production, followed by Madhya Pradesh at 24% and the balance 19% is contributed by Maharashtra, Orissa and West Bengal. This cultivation has proved to be a subsidiary source of income for the tribals. In the mid-1950s. Indian annual production was about 50, 000 tons of stick lac and export about 29,000 tons of lac. By the late 1980s, the figures were about 12,000 tons and 7,000 tons respectively. However, during 1992-93, Indian lac exports fell further to 4,500 tons only. On the contrary, during the same period, the countries like Thailand & China were able to increase their lac exports. Presently Indian lac export is almost non-existent, which needs to be revived. Lac with its availability and possibilities of cultivation in tribal areas has a great potential in creating livelihood and income generation opportunities for tribal communities.

Karnataka lowers tariffs for grid connected solar

Karnataka lowers tariffs for grid connected solar

(Representative image)

The Karnataka Electricity Regulatory Commission has, in a recent order, determined new generic tariff for solar projects, as below:

  1. Rs 3.08 per unit for grid connected megawatt scale solar power projects of less than 5MW capacity;
  2. Rs 3.07 per unit (without capital subsidy) and Rs 2.32 only per unit (with capital subsidy) for grid connected solar rooftop photovoltaic projects of 1kW to 2000kW; and
  3. Rs 3.99 per unit (without capital subsidy) and Rs 2.97 per unit (with capital subsidy) for grid connected solar rooftop photovoltaic projects of I kW to 10 kW for domestic consumers;

The above tariff shall be applicable to all such new solar power projects for which PPAs are entered into on or after 1 April 2019 and approved by the Commission after the date of issue of this order, that achieve commercial operation on or after 1 April.

The tenure of the PPA, shall be for the life of the solar power projects, which is considered 25 years.

The Karnataka Electricity Regulatory Commission has been promoting generation of power from renewable sources, by determining the feed-in-tariff (generic tariff) periodically, based on the normative operational and financial parameters for different control periods from the year 2005 onwards.

The Commission, vide its Order dated 18 May 2018 had determined a levelized tariff of Rs 3.05 per unit for Megawatt scale solar projects and Rs 3.56 per unit for kW scale solar rooftop photovoltaic projects, applicable for the life of the projects, i.e., 25 years. This Order was in force till 31 March 2019.

Now, Hyundai starts work on an electric race car

Now, Hyundai starts work on an electric race car

Hyundai Motorsport says it has begun work on its first ever electric race car in a new project that will herald a new motorsport era for the company. The car, which has been designed and built at Hyundai Motorsport’s headquarters in Alzenau, Germany, will break cover for the first time on September 10, the media day of the International Motor Show (IAA) in Frankfurt.

The move to electric continues the growth of Hyundai Motorsport, which has become well established in rallying and circuit racing since its inception in 2012. The multiple rally-winning WRC team, now in its sixth season, is currently leading a closely fought Manufacturers’ Championship.

The company also boasts a successful Customer Racing division, established in September 2015, which has developed the competitive i20 R5, i30 N TCR and Veloster N TCR cars that have between them claimed victories and championships in motorsport series around the world. The first glimpses of the new car can be seen in videos published on Hyundai Motorsport’s Social Media channels, offering a hint of what is to come at the official reveal next month.

Mirroring the move towards hybrid technology and electrification in the automotive industry, motorsport has also ventured into new territory in recent years with the introduction of electric and hybrid series and regulations. This exciting new chapter promises to showcase Hyundai’s high-performance capabilities, its green technology credentials and its unwavering passion for motorsport.

“A new era is dawning at Hyundai Motorsport. For many months, our team in Alzenau has been working hard on an exciting electric vehicle and soon we will be able to share the fruits of these labours,” Andrea Adamo, Team Director said. “It promises to be a new chapter for our company, a natural extension to our motorsport activities, one that links closely to the current trends and innovations in the wider automotive industry. There’s not much longer to wait; all will be revealed at the IAA in Frankfurt in early September.”

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