In Focus

Sunit Vakharia

Chief Technology Officer
U GRO Capital

The critical goals of implementing technology are innovation, secure operations, and ease of business.

There is an adage that every adversity brings a unique opportunity. The COVID-19 pandemic has demonstrated that there is a degree
of truth to it.

There is no doubt that the implication of COVID-19 has put tremendous stress on organizational budgets, focus areas, and operating policies. However, as the scale of this unparalleled event unfolds, many organizations are also developing new business models and strengthening their virtual capabilities to create fresh revenue streams.

In a recent interaction with Better World, Sunit Vakharia, Chief Technology Officer, U GRO Capital, shared insights around the current mindset of technology leaders and the importance of technology-led solutions to navigate the current crisis. (U GRO Capital is a highly specialized, technology-driven lending organization that focuses on providing customized, sustainable solutions to small and medium businesses.)

Excerpts from the interview:

Better World: How has COVID-19 impacted your business? How have you leveraged technology to achieve business resiliency?

Sunit Vakharia: While the unpredicted COVID-19 epidemic has threatened our sense of normalcy, it has also pushed people to innovate and reimagine the conventional business models.

At U GRO Capital, we’ve utilized the current situation as an opportunity to scale our business digitally. U GRO Capital provides loans to small and medium-sized companies. We extensively focus on technology and analytics as enablers to onboard our customers and disburse money as and when required by them.

Technology has played a pivotal role in expanding our operations and customer base during the COVID-19. Even before the spread of the pandemic, we were equipped to deal with a fully remote working situation. We’ve been using remote collaboration tools such as Skype for Business, and Microsoft Teams, among others, since the commencement of our operations in 2018. All U GRO employees can work from anywhere, and there is no location constraint for anyone, helping them stay connected and manage client expectations. Similar engagements have been done with our vendor partners. All our technology developments and meetings with partners happen in an agile way over online platforms, and I am happy to share that significant efficiency has been observed in this new operating world.

We continue to build and deploy digital platforms. All aspects of sourcing new customers, servicing, and collecting documents are being done digitally. This has been the basis of our philosophy. We rolled out the digital KYC verification and digital document collection process during the days of the pandemic-induced national lockdown when our executives could not visit customers. These digital processes are clear differentiators for us.

Through our platform, we ensured that the entire communication and verification process runs through our video solutions. From the photograph of the factories to geo locations, customer coordinates, survey inputs, and the related verification, all procedures can be completed through this platform. This solution has helped us onboard our customers digitally and curtailed our visits to customer premises. We use statistical predictive models to assist, understand, and underwrite our customers better. Through AI-driven models, we assess our customers’ business requirements and offer the best product for their long-term growth. We have incorporated machine learning and analytics capabilities in our assessment solutions to drive exceptional customer experience.

Nevertheless, there are a few requirements that cannot be completed digitally, for instance, submission of post-dated cheques or specific covenant necessities. Still, I am sure, over time, we will devise solutions for that as well.

Better World: How have IT spending priorities changed due to COVID-19?

Sunit Vakharia: U GRO Capital’s management provides tremendous support and encouragement to foster innovation and to build scalable yet secure platforms. COVID-19 has pushed enterprises to leverage tech and to find new ways to empower their stakeholders. They are focusing on more unique capabilities to facilitate remote working.

In the current scenario, technology leaders will continue to evaluate infrastructure, applications, and security for supporting their employees, partners, and customers. Many technology spending priorities are being rationalized from the perspective of the new normal. Focus on digital transformation has been amplified, and enterprises are swiftly turning to automation and analytics to make smarter decisions. At U GRO, our focus will continue to be on innovation, and we are working towards developing new business lines and automating end-to-end supply chain processes. We are also planning to introduce a unique secured loan product very shortly. We’re building platforms in such a way that makes sure our core platforms remain constant while our ecosystem gets evolved incessantly.

Sunit Vakharia

Chief Technology Officer at U GRO Capital

Sunit is a senior strategic executive with over 19 years of rich experience in technology implementation. He has an exceptional understanding of the financial ecosystem, analytics, and data-based insights.

Sunit is a constant learner and has essayed various roles on the strategic IT leadership and execution fronts, notably in solving business problems through technology delivery, program management, business transformation, and client relationship management.

Before U GRO Capital, he had worked for global multinationals such as HSBC, Merill Lynch, SAS, Accenture, and ICICI Bank.

Top skills

  • Strategic Leadership
  • People Management
  • Process Improvement

Honors/Awards

  • Most Valuable Business Partner
  • HSBC Technology Winner
  • HSBC Technology Runner Up

Education

  • Strategic Thinking and Leadership, University of Pennsylvania – The Wharton School Leadership Management Training
  • Bachelor of Engineering, Instrumentation, University of Mumbai

We use multiple digital channels to facilitate customer interaction, and this will continue to be a focus area for us.

Better World: Where are you on your cloud journey? In case of multiple clouds, does orchestration pose a challenge?

Sunit Vakharia: We are a cloud-native architected organization. We have zero presence on physical infrastructure, an approach that will remain applicable in future. We do not feel the need to build a private cloud for our business. We operate on a self-service model, and hence do not need any physical infrastructure. The SaaS model works best for us. However, we may explore the possibility of using a hyper cloud approach for some of the use cases. This is largely because, at times, a specific cloud becomes expensive for certain use cases.

At this moment, we do not need to orchestrate multiple clouds, as we are using a single public cloud provider. In the near future, if a need arises, plenty of orchestration tools are available in the market.

Better World: As a technology leader, how critical is it to balance the short-term revenue requirements against long-term technology implementations?

Sunit Vakharia: There is a strong understanding of what needs to be prioritized. The current COVID-19 situation is undoubtedly complicated. It requires leaders of all departments, and not just technology, to make a thorough evaluation of all investment decisions because ultimately, you’ve to run business.

The critical goals of implementing any new technology are innovation, secure operations, and ease of business. Their importance can vary for different organizations, depending on their nature and scale of business. Many young enterprises make the mistake of implementing a technology solution because someone else is doing that, which is wrong and misleading. All technology implementation decisions should be finalized after getting answers to these questions: Is it making sense for my organization? Will it help my customers and the business we operate? Will it help in driving our future aspirations and the business goals we intend to achieve in the next quarter?

For instance, at U GRO Capital, we did not make investments in Blockchain technologies, which is exciting, yet some time away from the overall ecosystem maturity. So, we will not look at such pieces now and can explore them at a later stage when it makes real-life business sense for us. But what we want to do is to enable our customers and the sales team to work efficiently, keeping in mind the social distancing measures; and limit the physical visit and interaction during the collection of documents or at the time of money disbursement.

U GRO Capital’s customers are small enterprises, and we do understand that they need handholding. So we need to implement solutions that are relevant and more comfortable for our customers to understand and use.

Better World: You mention security as a key focus area for enterprises. Can you share some of the initiatives taken by U GRO Capital to enhance your information security architecture?

Sunit Vakharia: We’ve invested in the Endpoint Detection and Response (EDR) platform. It is a cloud-based endpoint protection platform, which is designed to overcome the confines of legacy security solutions. The platform protects entire traffic from malware attacks, ransomware attacks, and other potential threats coming through either the web or emails, as those are already predicted. We are also implementing industry-leading Enterprise Threat Protector DNS for controlling what can be accessed on our networks. Besides, a Data Loss Prevention (DLP) solution from Microsoft has been deployed. That means all the emails that typically come to us are getting monitored, thus ensuring that our teams do not get spam emails.  It also helps us detect and block sensitive data transmission.

We are also working to implement a privileged/password access management (PAM) solution, which means anyone who wants to access our infrastructure, our database, or the applications need to request access. The request will come for approval to our information security team, which will review it and open up the entrance to the network border. PAM solutions ensure that there is no illegal access through the internet. Through PAM, all network access, control, monitor, and infrastructure can be audited. This enables us to see the tasks or actions done by a specific individual.

Information security is a continually evolving area, and we will continue to invest in solutions to strengthen our IT security defense on an ongoing basis.

MORE FROM BETTER WORLD

Water conservation drive planned for schools

Water conservation drive planned for schools

Union HRD Minister Ramesh Pokhriyal ‘Nishank’ will launch ‘Samagra Shiksha-Jal Suraksha’ drive to create awareness about water conservation among all school students in the country. This mega drive would be launched at Dr. Sarvepalli Radhakrishnan Auditorium, Kendriya Vidyalaya No. 2 in Delhi Cantt.

Inspired by Prime Minister Narendra Modi’s impetus to Jal Sanchay, Government of India has launched the Jal Shakti Abhiyan (JSA). It is a time bound campaign with a mission mode approach. This concept of water conservation is essential for students so that they can understand the importance of water and how it is shaping their lives meaningfully, thereby enabling them to participate in water conservation activities in their day to day lives.

The Department of School Education & Literacy, MHRD has launched the ‘Samagra Shiksha-Jal Suraksha’ drive to promote water conservation activities for School Students, so that they can become competent, conscientious and committed water citizens of our nation. The department has prepared a detailed outline to implement this program in all the schools of the country.

Five major objectives of the program are:

  • To educate students learn about conservation of water
  • To sensitize Students about the impact of scarcity of water
  • To empower Students to learn to protect the natural sources of water
  • To help every Student to save at least one litre of water per day
  • To encourage Students towards judicious use and minimum wastage of water at home and school level

The program targets to achieve the following:

  • One Student – One Day – Save One Liter Water
  • One Student – One Year – Save 365 Liters Water
  • One Student – 10 Years – Save 3650 Liters Water
EoIs for biofuel coming on World Biofuel Day

EoIs for biofuel coming on World Biofuel Day

World Biofuel Day is observed every year on 10th of August to create awareness about the importance of non-fossil fuels as an alternative to conventional fossil fuels and highlight the various efforts made by Government in the biofuel sector. Ministry of Petroleum & Natural Gas will organize World Biofuel Day on 10th August 2019 at Vigyan Bhavan, New Delhi. Minister of Petroleum & Natural Gas & Steel Dharmendra Pradhan will inaugurate the program. Minister of Health & Family Welfare, Science & Technology and Earth Sciences Dr Harsh Vardhan will be the Chief Guest of the function. This year the theme of the World Biofuel Day is “Production of Biodiesel from Used Cooking Oil (UCO).”

Biofuels have the benefits of reduction of import dependence, cleaner environment, additional income to farmers and employment generation. Biofuel program also compliments Government of India’s initiatives for Make in India, Swachh Bharat and increasing farmers income. A number of initiatives have been undertaken to increase production and blending of biofuels since 2014.

In India, the same cooking oil is used for repeated frying which adversely affects the health due to formation of polar compounds during frying. These polar compounds are associated with diseases such as hypertension, atherosclerosis, Alzheimer’s disease, liver diseases among others. UCO is either not discarded at all or disposed off in an environmentally hazardous manner choking drains and sewerage systems.

The National Policy on Biofuels, released by the Government of India in 2018, envisages production of biofuel from UCO. Food Safety and Standards Authority of India (FSSAI) is implementing a strategy to divert UCO from the food value chain and curb current illegal usage. The benefits of transformation of UCO will help bring health benefits as there would be no recycling of the UCO, employment generation, infrastructural investment in rural areas & cleaner environment with reduced carbon footprint.

At present, approximately 850 crore liters of High Speed Diesel (HSD) is consumed on a monthly basis in India. The National Policy on Biofuels – 2018 envisages a target of 5% blending of Biodiesel in HSD by 2030. In order to achieve the blending target, 500 crore liters of biodiesel is required in a year. In India, approximately, 22.7 MMTPA (2700 crore liters) of Cooking Oil is used out of which 1.2 MMTPA (140 crore) UCO can be collected from Bulk Consumers such as hotels, restaurants, canteens, etc. for conversion, which will give approximately 110 crore liters of biodiesel in one year. Presently there is no established collection chain for UCO. Thus, there is a huge opportunity in production of biodiesel from UCO.

To facilitate the production of Biodiesel from UCO, the Oil Marketing Companies shall float an Expression of Interest (EOI) for procurement of biodiesel from used cooking oil across 100 cities. The purpose of inviting this EOI is to encourage the applicants to set up biodiesel producing plants from used cooking oil (UCO), processing plants and further utilizing the existing potential of UCO based bio-diesel in India.

On this occasion, a sticker on RUCO viz., Repurpose Used Cooking Oil and a mobile app to facilitate the collection of UCO shall also be released by FSSAI.

Interactive sessions on Second Generation Ethanol & Biodiesel from UCO shall also be held. The sessions will focus on issues and hurdles being faced by the sector and dwell on how to overcome these hurdles for effective implementation of the blending program across the country.

Soon, 5,595 new electric buses for 64 cities 

Soon, 5,595 new electric buses for 64 cities 

Electric bus charging (representative image).

The Department of Heavy Industry has approved the sanction of 5,595 electric buses to 64 Cities, State Government Entities, and State Transport Undertakings (STUs) for intra-city and intercity operation under FAME India scheme phase II in order to give a further push to clean mobility in public transportation.

The Phase-II of the Faster Adoption and Manufacturing of (Hybrid &) Electric Vehicles (FAME-India) Scheme proposes to give a push to electric vehicles (EVs) in public transport and seeks to encourage adoption of EVs by way of market creation and demand aggregation.

The Department had invited the Expression of Interest (EoI) from million-plus cities, smart cities, State/UT capitals and cities from special category states for submission of proposal for deployment of electric buses on operational cost basis.

Eight six proposals from 26 States/UTs for the deployment of 14,988 e-Buses were received. After evaluation of these proposals as per EoI, on the advice of Project Implementation and Sanctioning Committee (PISC) the Government sanctioned 5095 electric buses to 64 Cities / State Transport Corporations for intra-city operation, 400 electric buses for intercity operation, and 100 electric buses for last-mile connectivity to Delhi Metro Rail Corporation (DMRC).

Each selected City/STUs is required to initiate the procurement process in a time bound manner for deployment of sanctioned electric buses on operational cost basis. As per EoI, buses which satisfy required localization level and technical eligibility notified under FAME India scheme phase II will be eligible for funding under FAME India scheme phase II.

These buses will run about 4 billion kilometers during their contract period and are expected to save cumulatively about 1.2 billion liters of fuel over the contract period, which will result into avoidance of 2.6 million tonnes of CO2 emission.

Workshop lays focus on bamboonomics

Workshop lays focus on bamboonomics

A tribal woman (representative image)

Arjun Munda, Union Minister for Tribal Affairs inaugurated a “National Workshop on Tribal Enterprise with focus on Honey, Bamboo and Lac” organized by TRIFED and Ministry of Tribal Affairs (MoTA) in Delhi today. Renuka Singh, MoS for Tribal Affairs, Deepak Khandekar, Secretary, MoTA and Pravir Krishna, MD, TRIFED were present. Munda released flyers and reports on bamboo and bamboonomics; lac; and honey on the occasion. A National Workshop was organized to fine-tune its action plan on promoting tribal enterprise on bamboo, honey, and lac.

Delivering the inaugural address, Munda said that the focus of such efforts should not be confined to job creation only but should focus on fulfilling the needs of the market. Support system and research should be market driven and equilibrium should be maintained between the demand and supply in the market. For these products, markets should be innovation and research based. The quality and prices of the products should also be maintained properly. The tribals should be treated as entrepreneurs and efforts should be made to upgrade them in technology.

Addressing on the occasion, Renuka Singh said that such initiatives will strengthen ‘Van Dhan Vikas Kendras.’ The integration of ‘Van Dhan, Jan Dhan and Pashu Dhan’ will reform the lives of tribals considerably. Van Dhan scheme has the cluster of self-help groups to support tribals and is the mainstay for their family income who are living in and around the forest areas.

Deepak Khandekar in his welcome address said that the reason behind bamboo, honey and lac taken up for Van Dhan Scheme is that, these commodities are already having existing markets which enable producers i.e. tribal entrepreneurs catch on to the chain of procurement- primary level processing-storage value addition and marketing.

After inaugural session, technical sessions were held on the bamboo products, lac products and honey in which experts presented their presentations on the success stories, production, use and business related to these products. National Workshop was an initiative to formulate a strategy for establishing tribal enterprises based on skill and local resources available particularly in bamboo, honey and lac. In the workshop, national and international experts deliberated and gave their views and ideas for establishing implementable and commercially viable tribal enterprises. The expert insight and deliberation will explore the significance of bamboo, lac and honey to address livelihoods of tribal communities across the country. The workshop also introduced feasible technologies and process for production of value-added products from bamboo, lac and honey.

Bamboo
India is the world’s second largest cultivator of bamboo after China, with 136 species and 23 general (out of which about 19 care indigenous) spread over 13.96 million hectares. According to the Union Ministry of Agricultural and Former Welfare, India’s annual bamboo production is estimated at 3.23 million tons. Poor yield of Bamboo is one of the perennial problems in India. In contrast to China’s average yield of 50 MT/Ha, the maximal yield range in India is 10-15 MT/ha. This shows that there is lot of scope for bamboo enterprise based on the good stock. The bamboo is used in different types of products and it is a very good earning option for the tribals, for which necessary seed money, facilities and expertise need to be provided to tribal artisans. The bamboo enterprises can give immediate results leading to substantial increase in income of tribal artisans.

Honey
“As per the latest data from the ‘National Bee Board’ under the Department of Agriculture, the country’s total honey production reported in 2017-18 was 1.05 lakh metric tonnes, compared to the 35,000 metric tonnes in 2005-06. The major part of it comes from Apisdorsata. With international demand for honey growing, India exports 50 per cent of the commodity and in the last 12 years, exports have increased by 207 per cent. India has exported 61,333.88 MT of natural honey worth Rs 732.16 crores i.e. USD 105.48 million dollars to USA, Australia, UAE, Saudi Arabia. Morocco, Qatar Germany, UK, Japan, France, Spain and Italy being the main markets.

The tribals can be provided with trainings along with tools and kits for scientific extraction/collection and processing of honey from the beehive and thus the tribal SHGs can play a crucial role in this regard. Besides collaboration with KVlC, there is a need to collaborate with the forest departments for wild honey collection and protection, conservation and propagation of the tree species like Adina Cardifolia and Trivia Nudiflora that are preferred by bees to nest colonies.

As per the latest government estimates, large scale employment in the beekeeping sector is estimated to generate around 3 lakh man-working days by maintaining 10,000 bee colonies. The honey is an excellent source of earning and TRIFED is committed towards Prime Minister’s vision of a “Sweet Revolution” by way of making people prosper though production and trade in honey.

Lac
“Lac resin was once imported in sizeable quantity into Europe from India along with Eastern woods. It has been seen that the Lac is mostly cultivated by poor tribals to supplement their agricultural income. Lac cultivation in India is mainly confined to the states of Jharkhand which contribute 57% of the total production, followed by Madhya Pradesh at 24% and the balance 19% is contributed by Maharashtra, Orissa and West Bengal. This cultivation has proved to be a subsidiary source of income for the tribals. In the mid-1950s. Indian annual production was about 50, 000 tons of stick lac and export about 29,000 tons of lac. By the late 1980s, the figures were about 12,000 tons and 7,000 tons respectively. However, during 1992-93, Indian lac exports fell further to 4,500 tons only. On the contrary, during the same period, the countries like Thailand & China were able to increase their lac exports. Presently Indian lac export is almost non-existent, which needs to be revived. Lac with its availability and possibilities of cultivation in tribal areas has a great potential in creating livelihood and income generation opportunities for tribal communities.

Karnataka lowers tariffs for grid connected solar

Karnataka lowers tariffs for grid connected solar

(Representative image)

The Karnataka Electricity Regulatory Commission has, in a recent order, determined new generic tariff for solar projects, as below:

  1. Rs 3.08 per unit for grid connected megawatt scale solar power projects of less than 5MW capacity;
  2. Rs 3.07 per unit (without capital subsidy) and Rs 2.32 only per unit (with capital subsidy) for grid connected solar rooftop photovoltaic projects of 1kW to 2000kW; and
  3. Rs 3.99 per unit (without capital subsidy) and Rs 2.97 per unit (with capital subsidy) for grid connected solar rooftop photovoltaic projects of I kW to 10 kW for domestic consumers;

The above tariff shall be applicable to all such new solar power projects for which PPAs are entered into on or after 1 April 2019 and approved by the Commission after the date of issue of this order, that achieve commercial operation on or after 1 April.

The tenure of the PPA, shall be for the life of the solar power projects, which is considered 25 years.

The Karnataka Electricity Regulatory Commission has been promoting generation of power from renewable sources, by determining the feed-in-tariff (generic tariff) periodically, based on the normative operational and financial parameters for different control periods from the year 2005 onwards.

The Commission, vide its Order dated 18 May 2018 had determined a levelized tariff of Rs 3.05 per unit for Megawatt scale solar projects and Rs 3.56 per unit for kW scale solar rooftop photovoltaic projects, applicable for the life of the projects, i.e., 25 years. This Order was in force till 31 March 2019.

Now, Hyundai starts work on an electric race car

Now, Hyundai starts work on an electric race car

Hyundai Motorsport says it has begun work on its first ever electric race car in a new project that will herald a new motorsport era for the company. The car, which has been designed and built at Hyundai Motorsport’s headquarters in Alzenau, Germany, will break cover for the first time on September 10, the media day of the International Motor Show (IAA) in Frankfurt.

The move to electric continues the growth of Hyundai Motorsport, which has become well established in rallying and circuit racing since its inception in 2012. The multiple rally-winning WRC team, now in its sixth season, is currently leading a closely fought Manufacturers’ Championship.

The company also boasts a successful Customer Racing division, established in September 2015, which has developed the competitive i20 R5, i30 N TCR and Veloster N TCR cars that have between them claimed victories and championships in motorsport series around the world. The first glimpses of the new car can be seen in videos published on Hyundai Motorsport’s Social Media channels, offering a hint of what is to come at the official reveal next month.

Mirroring the move towards hybrid technology and electrification in the automotive industry, motorsport has also ventured into new territory in recent years with the introduction of electric and hybrid series and regulations. This exciting new chapter promises to showcase Hyundai’s high-performance capabilities, its green technology credentials and its unwavering passion for motorsport.

“A new era is dawning at Hyundai Motorsport. For many months, our team in Alzenau has been working hard on an exciting electric vehicle and soon we will be able to share the fruits of these labours,” Andrea Adamo, Team Director said. “It promises to be a new chapter for our company, a natural extension to our motorsport activities, one that links closely to the current trends and innovations in the wider automotive industry. There’s not much longer to wait; all will be revealed at the IAA in Frankfurt in early September.”

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