Digital transformation blueprint

The CIO blueprint for digital transformation

by | Jan 25, 2021 | Digital Transformation

Let's look at some of the essential elements that CIOs must keep in mind before embarking on the digital transformation journey.
Share to lead the transformation

The unprecedented COVID-19 has triggered major upheavals and compel organizations to accelerate their digital transformation plans to get future-ready. Suddenly, the Chief Information Officers (CIOs) ‘ role has fast evolved from a technology leader to a cross-functional business leader. If it was not entirely apparent before the pandemic, then it is now pellucid. Businesses depend on them to continue to manage disruptions, build resiliency, deliver an exceptional customer experience and seamless business continuity. CIOs have an enormous responsibility on their shoulders today, much greater than pre-pandemic times. And hence need a strong strategic blueprint to achieve successful transformations.

However, there are several challenges that CIOs need to overcome to unlock the real value of digital transformation of their organizations. These may include integrating new technology with existing legacy applications, shortage of digital and information security talent, and re-invent IT with new operating models, among others.

In this backdrop, it is a must for CIOs and organizations to devise a careful transformation strategy keeping in mind the factors such as business requirements, customer-specific needs, employee engagement models, among others. (See: CIOs’ digital transformation focus accelerates recovery for IT firms)

Let’s look at some of the essential elements that CIOs must keep in mind before embarking on the digital transformation journey.

Assess your business needs

While it is true that digital transformation can bring maximum and sustainable benefits, it is also true that every organization’s technology needs are different. For instance, some of the transformation programs are specifically designed to manage accounting related issues, while others may involve automating operational processes and customer interface channels.

It becomes critical for organizations to do not to compare apples with oranges. So, understand your unique needs, consult with other C-level executives, prioritize and analyze the approach at the most granular level while preparing your digital transformation blueprint.

Develop a strategy for effective change management

In our interactions with many technology leaders last year, it became evident that having a robust change management strategy is of utmost importance for any digital transformation blueprint. The executive leadership must take accountability and drive an effective change management plan before undertaking any digital transformation route.

Jaspreet Singh EY

Jaspreet Singh, Partner- Cybersecurity, EY

“Today’s enterprises need to secure access to their organizational resources, regardless of the user or application environment. This means that the biggest challenge is about adapting to the modern distributed workplace and embracing a mobile workforce while protecting people, devices, and data, irrespective of their locations.”

Rajesh Aggarwal

Rajesh Aggarwal, Head of IT, Aamor Inox

“Digital transformation is a journey rather than an endpoint. Every aspect of the journey needs to be assessed well. A successful transformation strategy leverages the value of diverse processes, people, and technologies. Organizations need to democratize IT to make it accessible for all stakeholders.”

While it is understandable that unprecedented events such as COVID-19 leave no time for organizations to prepare well for suden operational changes, CIOs need to provide directions and act as a glue `to successfully transform their IT architectures.

Ensure that you have a good-formulated plan to convey the change in the organization, its impact on processes, the advantages it brings, and the necessary training plan to make your people ready.

Build a robust governance framework

In the present distributed workforce scenario where organizational networks may have several unidentified access points, security and governance cannot be taken lightly at any cost. Every digital transformation initiative should incorporate plans to have full network visibility into applications, devices, cloud platforms, and other aspects.

CIOs should collaborate with other business leaders to define a relevant and robust governance framework that proactively manage and mitigate risks and forefront innovation.

Choose partners, not vendors

Always ensure you are working with partners and not just vendors when deploying a new technology solution. Training your internal teams to understand and maintain control over new technologies and solutions is very important.

This must-have digital transformation blueprint element will let you test and experiment with new ideas and get detailed information on all your future technology requirements.

Integrate smartness in your digital transformation roadmap

Digital transformation has become a much broader concept than just incorporating digital prowess in every aspect of the business. Data is the new lifeline for organizations. In such a scenario, technologies such as artificial intelligence, automation, and smart analytics should be seared wherever required to meet the desired outcome with speed, agility, and secured infrastructure.

The new operating model should enable businesses to identify alternatives. It should equip organizations to harness the potential of various cutting-edge technologies to deliver stakeholder expectations, augment collaboration and efficiency.

Sandeep Sudarshan Subex

Sandeep Sudarshan, Head, Business Solutions and Consulting, Subex Limited

“Whether you are bringing a new solution or overhauling an existing solution, you need to think over several security aspects. Organizations should adopt a layered pipeline-based approach to reach the desired results.”

Anshuman Tiwari DXC

Anshuman Tiwari, Global Head of Delivery Excellence, DXC Technology

“While there may be several ways to transform operations digitally, process testing can help accomplish which method is best and more suited to achieve a definitive outcome. Many transformation journey’s end in suboptimal benefits, i.e., they don’t give the results they promise. That’s why you need a ‘method’ to transform. Process excellence efforts give you a holistic outlook for your transformation efforts.”

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News source: Press Information Bureau.

Andhra’s Polavaram project gets Extension

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In a major decision, the Union Environment Ministry has today given two years of extension and allowed the construction works related to Polavaram Multipurpose Project. Informing the media in New Delhi the Union Minister for Environment, Forest and Climate Change Prakash Javadekar said that today the order has been signed and ministry has allowed the construction works for two years.

The Union Minister stressed that Polavaram project is very important to the people of Andhra Pradesh as it will irrigate nearly 3 lakh ha of land, generate hydel power with installed capacity of 960 MW and provide drinking water facilities to 540 enroute villages covering 25 lakh populations, particularly in Visakhapatnam, East Godavari and West Godavari and Krishna Districts.

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News Source: Press Information Bureau.

Image By IM3847 – Own work, CC BY-SA 4.0, Link

Body to resolve disputes between REs, PSUs

Body to resolve disputes between REs, PSUs

In a major decision to facilitate the solar and wind energy projects, Union Minister of State for Power and New & Renewable Energy (IC) and Skill Development & Entrepreneurship, RK Singh, has approved the formation of a three member Dispute Resolution Committee to consider the unforeseen disputes between solar/wind power developers and PSUs Solar Energy Corporation of India Limited (SECI) and National Thermal Power Corporation (NTPC) beyond contractual agreement.

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Union Minister of State for Power and New & Renewable Energy (IC) and Skill Development & Entrepreneurship, RK Singh. Source: Ministry of New and Renewable Energy

In an earlier statement, emphasizing the importance of this step, Singh had said that the move would give further fillip to the smooth implementation of solar/wind energy projects in India. It fulfills a long pending demand of the industry to resolve expeditiously, unforeseen disputes that may arise beyond the scope of Contractual Agreements.

The Solar and Wind Industry have been demanding setting up of Dispute Resolution Mechanism by MNRE for quite some time, to resolve expeditiously, unforeseen disputes that may arise beyond the scope of Contractual Agreements between solar power developers / wind power developers and SECI/ NTPC.

The issue was considered and it was felt that there is need to erect a transparent, unbiased Dispute Resolution Mechanism, consisting of an independent, transparent and unbiased Dispute Resolution Committee (DRC), for resolving the unforeseen disputes that may arise in implementation of contractual agreements and also for dealing with issues which are beyond the scope of Contractual Agreements between solar power developers/ wind power developers and SECI / NTPC.

The mechanism of Dispute Resolution Committee (DRC) will be applicable for all solar/ wind Schemes/ Programmes/ Projects being implemented through/ by SECI/ NTPC.

The DRC will consider following kinds of cases:

(a) All cases of appeal against decisions given by SECI on Extension of Time requests based on terms of contract: All requests for extension of time due to recognized ‘Force Majeure’ events like flood, earthquake, delay in handing over of land by Solar Park Developers, delay in connectivity, etc. will be dealt strictly as per Contractual Agreements. In all such cases, the solar power developers / wind power developers shall make an application for grant of Extension of Time (EoT) within the time specified in the Contractual Agreement. If application is not made within the time limit prescribed in the Contractual Agreement, it shall be summarily rejected by SECI/ NTPC. If application is made within the time limit, the request will be examined and final decision given to solar power developer/ wind power developer within 21 days from the date of application. No separate extension of time shall be granted for overlapping periods of effect by two or more causes. If the developer is not satisfied with the decision of SECI/ NTPC, then it may appeal to the Dispute Resolution Committee (DRC), within 21 days of SECI/NTPC’s order after paying a fee, to be decided by the DRC, which in any case shall not be less than 5% of the impact of SECI’s/NTPC’s decision being challenged. This fee shall be deposited into the Payment Security Fund maintained by SECI/ NTPC for the project concerned. In case, the Government upholds the appeal in toto, after taking into consideration the recommendation of DRC, and strikes down the SECI order, then the fee so collected shall be refunded, provided the DRC makes a recommendation for the same and the Government passes a specific order to that effect. The Fee which may be received and is not required to be refunded, shall be credited to the appropriate Payment Security Fund being maintained by SECI/NTPC.

(b) All requests of Extension of Time not covered under the terms of contract: All cases involving unforeseen issues/ circumstances not covered under Contractual Agreements like cases where the site is to be procured by the developer but there is delay in land allotment due to policy change or registration by the Government, delays in grant of proposed connectivity due to court stays, etc., will be placed before the DRC for consideration and make recommendations to Ministry of New & Renewable Energy (MNRE) for appropriate decision.

The ‘Dispute Resolution Committee’ (DRC) will examine all such cases referred to it, including the cases where the developer is not satisfied with the decision of SECI/NTPC and it decides to appeal after paying the required fee as laid down under Para (ii) (a) above, in a time bound manner and submit its recommendations to the Ministry of New & Renewable Energy (MNRE), not later than 21 days from the date of reference.

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Bharatmala-I has outlay of Rs 5,35,000 Cr

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This information was given by the Union Minister for Road Transport and Highways Nitin J Gadkari in a written reply in Rajya Sabha today.

News source: Press Information Bureau.

Swachh Bharat good for ground water: Study

Swachh Bharat good for ground water: Study

Union Minister for Jal Shakti Gajendra Singh Shekhawat has said that Swachhata affects all aspects of the environment – be it groundwater, surface water, soil or air – as well as health and well-being of the communities in ODF regions. Praising the Swachh Bharat Mission for bringing a reduction in ground water contamination, he said, the WHO 2018 study had estimated that the Swachh Bharat Mission will save over 3 lakh lives by the time India is Open Defacation Free. Releasing two independent third-party studies conducted on the Swachh Bharat Mission (Grameen), the Minister said, the Mission will continue to positively impact people’s lives for a long time to come.

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Union Minister for Environment and Forests Prakash Javadekar highlighted the significance of launching these studies on World Environment Day. He said that the United Nations, aware that the protection and improvement of the human environment is a major issue which affects the well-being of peoples and economic development throughout the world, designated 5th June as World Environment Day. He added that it is only fitting that UNICEF has chosen this day to release its findings on the positive impact the Swachh Bharat Mission has had on the environment of rural India.

Secretary, Government of India, Parameswaran Iyer, in his opening remarks, shared that the rural sanitation coverage in the country had crossed the 99% mark and that the Mission was in the final stretch of its completion with 30 States and Union Territories already having declared themselves free from open defecation. He said that the Mission is focusing on sustaining the gains of this progress and to extend the momentum to the ODF-plus phase which includes solid and liquid waste management.

Summary of the study findings

Under the “Environmental impact of the Swachh Bharat Mission on Water, Soil, and Food” by UNICEF, groundwater samples were collected and studied from ODF and non-ODF villages of Odisha, Bihar and West Bengal. The study found that, in terms of faecal contamination, non-ODF villages were, on average:

  • 11.25 times more likely to have their groundwater sources contaminated (12.7 times more from contaminants traceable to humans alone)
  • 1.13 times more likely to have their soil contaminated
  • 1.48 times more likely to have food contaminated and 2.68 times more likely to have household drinking water contaminated.
  • The study findings indicated that these substantial reductions may potentially be attributed to the improvement in sanitation and hygiene practices, as well as supportive systems such as regular monitoring and behaviour change messaging, which have all been critical aspects of the Swachh Bharat Mission (Grameen).

IEC footprint study by Gates Foundation

The “Assessment of the reach and value of IEC activities under Swachh Bharat Mission (Grameen)” conducted by Dalberg, supported by the Bill and Melinda Gates Foundation, estimated the scale of IEC activities within the Mission and assessed associated monetary and in-kind costs, and outputs such as reach. The study found that:

  • SBM mobilized a spend equivalent worth INR 22,000 to 26,000 crores in monetary and non-monetary IEC activities.
  • Of this spend equivalent, cash expenditure on IEC activities spent by the Government, private sector, and the development community was estimated to be between INR 3,500 – 4,000 crores.
  • Of this cash spend, ~20% (~INR 800 crores) was spent by the Ministry of Drinking Water and Sanitation (MDWS), ~35% (~INR 1,250 crores) by the State Sanitation Departments, ~25% (~INR 1,000 crores) by other government ministries, and the other ~20% by the private sector (CSR and business expenditures) and the development sector collectively.
  • An average person living in rural India was exposed to between 2,500 – 3,300 SBM related messages over the last five years.
Gadkari takes charge of transport ministry

Gadkari takes charge of transport ministry

Nitin Gadkari took charge of the office of the Union Minister for Road Transport and Highways in New Delhi today. He also holds the portfolio of the Union Minister for Micro, Small and Medium Enterprises.

Gadkari was Union Minister for Road Transport and Highways, Shipping, Water Resources, River Development and Ganga Rejuvenation in the previous government.

Gadkari is a member of Lok Sabha since May, 2014. He was earlier a member of the Maharashtra Legislative Council during 1989-2014. He was Minister for PWD in Maharashtra Government during 1995 to 1999.

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