RPA

RPA-led tools helping enterprises sail safely through a storm

by | Nov 6, 2020 | IT Services, Technology

Many Indian organizations are aggressively testing the potential of RPA based software bots to automate back-end operations and transforming their businesses.
Share to lead the transformation

The unprecedented COVID-19 environment has thrown up several challenges for industries across the globe. The growing distributed workforce environment is pushing businesses to deploy new-age digital operational methodologies to deliver a tailored and personalized experience to their customers.

Amidst the digital transformation wave, a technology that has been swiftly gaining ground worldwide to enable businesses to revolutionize their conventional processes is Robotic Process Automation (RPA). The pandemic has made organizations rethink their operational models and integrate artificial intelligence and automation in their processes to ensure that there is no pause.

Incorporating AI and machine learning capabilities, RPA uses software robots that allow organizations to automate multiple high-volume, repeatable tasks. It includes calculations, approvals, invoice creation, server maintenance, merging data from other sources, and copying and pasting data.

There is a growing emphasis on deploying digital bots to reduce employee workloads and accelerate business transformation. Through the RPA bots, organizations are able to empower their employees to concentrate on productive tasks and respond to new challenges more effectively.

Customer centricity driving new automated models

Business process management solutions are widely adopted to streamline processes and transforming enterprise value propositions. Customer-centricity is a highly discussed subject today across the CXO boardrooms, and businesses are rapidly exploring the best ways to cut down on time lost on repetitive tasks.

By automating a business process, organizations can minimize work as it enables them to provide round the clock support to their clients from the bots.

At Better World, our recent interactions with several technology leaders and senior executives suggest that approximately 15 to 20 percent of all human hours are unexploited across industries due to repetitive tasks. The ratio is even higher in the IT sector, where about 25 percent of working hours are lost due to repetitive transactional tasks. With RPA enabled tools, companies can let employees focus on high-quality tasks with better efficiency and productivity. (See: Anshuman Tiwari, Global Head of Delivery Excellence, DXC Technology)

The RPA workforce comprises different software robot levels, performing monotonous and admin-driven tasks at an exceptional speed with minimal human intervention. Take the case of German automaker Volkswagon in India. Its Indian arm has substantially leveraged the capability of RPA to transform several of its processes. From its finance department to the customer service department, the company has automated over 80 processes successfully through RPA tools. Amongst the highlights, it deployed a bot to help its customer service team fetch real-time data that can be utilized to address customer queries.

A similar case in point is Thomas Cook India, a leading travel management firm. To navigate the lockdown-induced disruption, the company partnered with an RPA solution provider, ‘Automation Anywhere,’ to support its virtual workforce and drive automation in several of its processes.

Sectors such as BFSI, healthcare, and travel are aggressively exploring the best ways to implement software bots to improve their bottom lines and automate back-end operations.

Mushrooming market          

In India, RPA growth has been primarily driven by the need to optimize various back-end processes in accounting, IT operations, and human resource management. Many companies are finding it tough to keep up with the increasing demand for services in an environment filled with anxiety. And this is where technologies like RPA are creating a strong impact.

According to several industry estimates, in the next four years, the RPA market is expected to reach around $80 million in the country, helping organizations manage growth in a sustainable manner. 

The RPA vendors are expanding their presence in India, and 2021 will be a crucial year for this technology to thrive in the domestic market. The industry onlookers expect several rounds of consolidations and collaborations that will strengthen the RPA models in the country.

Besides top vendors like UiPath, Automation Anywhere, Blue Prism, and WorkFusion, several exciting startups are gearing up to make a mark in the RPA space. Most of the vendors are investing heavily in research and development efforts. There is an increased push to launch ready to deploy bot solutions that can quickly take on human-intensive transactional work.

 

 

 

MORE FROM BETTER WORLD

Costa Rica generates 99.99% of electricity from renewable sources

Costa Rica generates 99.99% of electricity from renewable sources

Hydroelectric-plant

Representative image–Hydroelectric plant.

Latin American country Costa Rica, which aims to be 100% carbon-neutral by 2021, derived 99.99% of its total generated electricity from renewable sources in the month of May 2019, says a news report.
Citing data from National Energy Control Center (Cence), the geothermal energy news and research website Think Geo Energy added that the country generated a total of 984.19 GWh of energy during the month. While 80.04% of this came from the hydel sources; 12.9% was produced by geothermal plants, 6.99% by wind, and 0.06% by biomass and solar energy. Only 0.01% was generated by pollution-causing thermal plants.
The achievement is all the more significant given that demand for electricity has surged over the past few decades. As noted by a Wikipedia page on the topic, electricity consumption had increased by 4.2 times between 1980 and 2009 and 99.5% of the population had access to electricity.
However, when it comes to reducing CO2 emissions, the country’s transportation system still has a long distance to cover. A sequential rise in the number of vehicles has led to an increase in the consumption of fossil fuels.

Tata to set up 300 EV charging stations in 5 cities

Tata to set up 300 EV charging stations in 5 cities

Tata Tigor EV charging

LtoR – Ramesh Subramanyam, CFO & President – New Biz, TPL and Shailesh Chandra, President – Electric Mobility Business & Corporate Strategy. (Image: Tata Motors)

Within days after the government cut GST rates on EV charging stations to 5% from 18% earlier, Tata Power and Tata Motors have announced their partnership to install 300 fast charging stations by the end of the FY20, across key five cities namely Mumbai, Delhi, Pune, Bangalore and Hyderabad. The two companies inaugurated their first seven charging stations in Pune, to enable the e-mobility drive in the city. Over the next two months, 45 more chargers will be installed across the other four cities. These chargers will be installed at Tata Motors dealerships, certain Tata Group retail outlets and other public locations.

The new GST rates on EV charging came into effect from 1 Aug 2019.

The chargers will be operated by Tata Power and will adhere to Bharat Standard (15 kW) for the initial 50 chargers. Going forward, there will also be charging stations that will adhere to 30-50 kW DC CCS2 Standard. These chargers can be accessed by any electric vehicle user, having cars compatible to the above charging standards. Tata Power and Tata Motors have jointly developed an attractive charging tariff for Tata Motors EV customers.

Speaking at the occasion, Praveer Sinha, MD & CEO Tata Power, said, “We are committed to making India EV ready in line with the Government’s ambition of providing green technology solutions and Tata Group’s vision of reducing India’s carbon footprint. Our aim is to make EV Charging as fast and easy as possible for all Indians and we are very pleased to partner with Tata Motors, with whom we jointly identified high priority locations which could be preferred by the potential EV owners.”

Commenting on the collaboration, Guenter Butschek, CEO & MD Tata Motors Ltd., said, “We are happy to partner with Tata Power for taking the first step in developing ubiquitous EV charging infrastructure in India. This partnership is an important milestone in our journey to offer complete ecosystem solutions and offer peace of mind to our customers. We remain committed to the sustainable mobility mission and will continue to work towards bringing aspirational e-mobility solutions for the customers, leading the drive towards faster adoption of electric vehicles in the country.”

Tata Power’s current EV infrastructure presence in Mumbai is 42 charging points and its mobility infrastructure footprint is in multiple cities including Hyderabad, Bangalore and Delhi with a total of 85 charging points set up across various usage scenarios. The company has signed landmark MoUs for setting up commercial scale EV charging stations at HPCL, IOCL, and IGL retail outlets. The company also partnered with Tata Motors earlier to support Maharashtra Government’s vision of promoting e-mobility in the State by setting up public EV charging stations.

As an introductory offer, Tata Motors EV Customers can avail free charging for the next three months.

 

Ace water project delivers 3.5L conservation measures

Ace water project delivers 3.5L conservation measures

water drop

Water conservation efforts are gathering steam. (Representative image).

India is taking some sound measures in the direction of improving water security, especially in water-distressed areas. The outcome delivered by one such measure, Jal Shakti Abhiyan (JSA) is laudable. It has delivered over 3.5 lakh water conservation measures in 256 districts in a span of just one month.

Of the conservation measures that the Centre initiated JSA has delivered, 1.54 lakh are of water conservation and rainwater harvesting measures, 20,000 relate to the rejuvenation of traditional water bodies, over 65,000 are reuse and recharge structures and 1.23 lakh are watershed development projects. An estimated 2.64 crore people have already participated in the Abhiyan making it a jan andolan. About 4.25 crore saplings were planted as a part of the efforts. The outcome of the first phase of the Jal Shakti Abhiyan was announced at a review by Cabinet Secretary in New Delhi today.

Chairing the review, Pradeep Kumar Sinha, Union Cabinet Secretary, appreciated the efforts and commitment shown by the nodal officers in the campaign and encouraged them to closely work with districts for bringing significant changes through key interventions and initiatives. He said, “JSA has definitely created a lot of buzz in the country, and it will do lot of good in the years to come. Our aim is to ensure the benefits reach the farmers at the ground-level.”

Parameswaran Iyer, Secretary, DDWS, shared that the JSA has led to an increase in groundwater level, surface water storage capacity, soil moisture in farmlands and increased plant cover. The JSA is a collaborative effort of various Ministries of the Centre and State Governments, and is primarily a Jal Sanchay campaign, which has gained phenomenal momentum in this past one month.

The campaign is successfully running with the involvement of about 1,300 officers of the central government joined by state and district officials who are required to take up 3 field visits.

Workshop with Aamir Khan and Kiran Rao, Founders, Paani Foundation.

The workshop also had presentations by prominent NGOs working in the area of water conservation, deploying successful interventions, innovations and strategies. Aamir Khan, renowned actor and the founder of Paani Foundation, showcased encouraging films about grass-root level stories in Maharashtra, where lives have been impacted by the Foundation’s mobilization efforts in respective villages. He emphasized upon the need of educating people at village-level about the importance of saving water, showing them effective ways and techniques and how they can play a leading role in taking the initiatives forward.

Kalyan Paul, Executive Director, Pan Himalayan Grassroots Development Foundation, Uttarakhand elaborated how women played an important role in water conservation across the mountain states of India. Aranyak, an NGO working in North East India highlighted the importance of “Dong Bundh System” (a traditional water conservation and management system) which ensures availability of drinking and irrigation water by deploying conventional methods. Representatives of Bangalore based Arghyam highlighted the importance of educating locals, honing their skills, ensuring their participation and ownership to manage local water bodies and continuing this practice on a daily basis as the ways to ensure efficient water conservation measures.

The review-meeting-cum-workshop was attended by concerned Union Secretaries who clarified on points relating to their departments. TP Singh, Advisor, MEITY made a presentation about the application of Space and Geo Information (3-D) in Jal Shanchay.

News source: PIB.

Blending power with renewable energy is the way ahead: Pradhan

Blending power with renewable energy is the way ahead: Pradhan

Dharmendra Pradhan

The goal is to have 40% electricity generation capacity from non-fossil fuel-based energy resources by 2030: Pradhan (Pix source: PIB)

Minister of Petroleum and Natural Gas & Steel Dharmendra Pradhan has said that India’s growing energy sector is attractive for foreign investors. Speaking at Bloomberg NEF New Delhi Summit today, he said that it has repeatedly received funding from sovereign wealth funds, pension funds, long-term strategic investors from Western countries, Asian Countries and the Middle East, said a PIB release.

Pradhan said India remains a bright spot in the global economy. With strong domestic economy and supportive policy environment, the Government is committed towards achieving holistic, inclusive and sustainable economic development. India will become 3 trillion-dollar economy this year and aims to achieve a 5 trillion-dollar target in the near future. To achieve this target, India needs secure, affordable and sustainable energy to sustain the high growth and provide energy access to 1.3 billion people. Therefore, it is important for us to tap every source of energy. “We have taken several measures to overhaul the hydrocarbon sector to ensure energy security for the country while pursuing a green path to progress,” he said.

On the issue of energy landscape, the Minister said that it is passing through a big change – making way for clean energy technologies. “In a drive to provide energy access to all in a sustainable manner, our Government has taken a big responsibility by making global commitment to reduce emissions intensity of its GDP by 33–35% from 2005 levels. One of the main strategies India is planning to adopt towards achieving this goal is by having 40% electricity generation capacity from non-fossil fuel-based energy resources by 2030,” he added.

Appreciating the oil and gas companies for investing in developing renewable energy projects for self-consumption and for supplying to the grid, Pradhan said oil marketing companies are providing soft loans and subsidies to petrol pump dealers to install solar rooftops. He said, “This is the right time to think of sale options like blending electricity generated from gas power plants with renewable energy. This will further aid the process of emission reduction.”

Pradhan said the Government is committed towards clean energy, which extends beyond just electricity. The Pradhan Mantri Ujjwala Yojana has transformed the lives of millions of poor households by ensuring access to clean cooking fuel. “More than 75 million LPG connections have been provided under the Ujjwala Yojana so far, which has resulted in enhancing the LPG penetration in India to around 95% as against 56% in May 2014. The Pradhan Mantri Ujjwala Yojana has saved millions of women and children from the health hazards of smoky kitchens,” he said.

On the issue of city gas network, Pradhan said that only 20% of the population was covered under it in 2014 but with the success of the 10th CGD Bid Round, CGD network will expand to nearly 70% of our population. CGD would be available in 228 geographical areas comprising 402 districts spread over 27 States and Union Territories covering 53% of the country. The recently-concluded 9th and 10th CGD rounds will require investment of one lakh twenty thousand crore rupees.

The Minister said that many of our refineries are today close to large urban clusters, and as part of their focus as good corporate citizens, all have shifted to cleaner natural gas for their energy needs. In addition, the government has already implemented fuel efficiency norms for commercial heavy vehicles. “To tackle pollution issues, we are looking at gas-based transportation solutions. We are switching to BS-VI fuels from 1st April 2020. The National Capital Territory of Delhi has already switched to BS-VI fuels in April last year. We are promoting the use of CNG, bio-CNG and LNG in transportation sector. We are setting up bio-refineries and targeting newer sources of ethanol. The ethanol-blended program will enable OMCs to sell 10% blended petrol,” Pradhan said.

On the bio-diesel program, the Minister said “I am confident that we will soon be rolling out initiatives to enable achievement of 5% biodiesel blended diesel across country.” He said, “we will promote EVs, but it will be a holistic and integrated planning, where I have mentioned in my recent statements that all forms of transportation, which are clean and affordable, will be considered in our Energy Policy.”

The Minister said, “We are mindful of the difficulties being faced by investors in some instances where State Government is trying to renegotiate some of the executed contracts. Our Government has requested State Governments to reconsider their decision, as this will jeopardize future investment in not only the concerned state but also the country as a whole.

1.5GW solar PV tenders floated for govt. producers

1.5GW solar PV tenders floated for govt. producers

grid connected solar

Grid connected solar (Representative image).

Solar Energy Corporation of India (SECI) has floated a request for selection (RfS) document for selection of solar power developers for the next tranche of solar PV power projects in India.
As part of Tranche II of Phase II, the project will identify successful developers for setting up 1500 MW grid-connected solar PV power projects.
However, only government producers are allowed to participate as bidder under this RfS. Government producers can be any entity which is either directly controlled by the central or state governments or is under the administrative control of central or state government or a company in which government is having more than 50% shareholding.
The scheduled commissioning date for commissioning of the full capacity of the project shall be the date as on 24 months from the date of issuance of LoI. The maximum time period allowed for commissioning of the full project capacity shall be limited to 30 months from the date of issuance of LoI.

SECI is a CPSU under the administrative control of the Ministry of New and Renewable Energy (MNRE), and has a major role to play in the sector’s development. The company is responsible for implementation of a number of schemes of MNRE, major ones being the Viability Gap Funding (VGF) schemes for large-scale grid-connected projects under JNNSM, solar park scheme, and grid-connected solar rooftop scheme.

GST sops for EVs, charging come into force

GST sops for EVs, charging come into force

ev-charging

GST on EVs and EV charging is down to 5%.

The recently slashed GST rates on all electric vehicles (EVs) have come into effect from today. All EVs, small or big, personal or commercial, will be costing 7% less as compared to the day before. The rate cut was announced only five days ago at the 36th GST Council meeting chaired by Union Finance & Corporate Affairs Minister Nirmala Sitharaman and attended by Union Minister of State for Finance & Corporate Affairs Anurag Thakur besides Revenue Secretary Ajay Bhushan Pandey and other senior officials of the Ministry of Finance. In the meeting held on 27 July, the GST rates were cut to 5% from 12% earlier. see news)

As announced in the meeting, the GST rates have also come down from today on chargers or charging stations for EVs. As against 18% earlier, a new rate of 5% has become applicable from today.

Additionally, hiring of electric buses with carrying capacity of more than 12 passengers by local authorities will be completely exempted from GST.

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