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In Focus

Shibabrata  Mondal, Founder and CEO

Wizergos

Low-code, no-code is poised to be a digital transformation catalyst.

May 23, 2021 | In Focus

Enterprises globally and in India have to contend with pressures to deliver products and services with speed to account for rapidly evolving customer requirements and ensure business resiliency at all times. The “low-code, no-code” theme has never been more dominant especially since the onset of the current pandemic. It would not be an exaggeration to mention that a direct fallout of the pandemic has been an acceleration of digital transformation initiatives, which is where most of the action in enterprises lies currently.

Wizergos has developed its low-code platform to cater to enterprises’ rapid development needs in the wake of the ongoing rush for digital transformation.

Better World conducted an email interview with Shibabrata Mondal, Founder and CEO, Wizergos, to gauge the present and future potential of the low-code paradigm and how organizations can use it optimally.

Excerpts of the interview:

Better World: Of late, there has been a lot of buzz in the industry for low-code/no-code application development platforms. Please explain why organizations should explore these platforms for app development.

Shibabrata Mondal: To explain the evolution and value of low-code/no-code platforms, I believe it is pertinent for us to go back in time and consider the history of computer science in general and software development specifically. There has always been an effort to provide tools and systems to enable developing high quality, complex, and enterprise-grade software while considering the business requirements of agility and ease of use.

So, the progression from machine language, micro code to C/C++ to Java/Python, or the various development frameworks was necessitated with the aim to make software development easier, more accessible, more robust and error free at the same time. Similarly, the concepts of libraries/packages, or the more recently introduced microservices and APIs are also advancements in the same direction. To me, low-code/no-code is but a natural extension of this movement. These platforms allow developers with no programming experience and even business users to build and publish applications using a web-based drag and drop kind of experience.

In such projects, enterprises are building some custom applications for enhanced user experience and management or automating some business processes. These are also projects where the requirements and functionalities would be controlled by the business teams. And by nature these would need quick updates as new products or services are introduced or changes are set in motion in processes or regulatory environments. So, these solutions have to be architected such that they are not only built rapidly and go to market quickly, but also changes can be done in matter of hours and days instead of weeks and months. Speed, agility, and quicker time to market are tenets of the value proposition of low-code/ no-code platforms that the tech buyer community must actively consider.

Better World: In this low-code/no-code evolution, how is Wizergos positioned to help organizations? Please help us understand Wizergos’ origin and vision. 

Shibabrata Mondal, Founder and CEO, Wizergos

Wizergos is a low-code application platform company.
Shibabrata is an IT industry veteran with around 23 years of experience in product development, software engineering, and entrepreneurship. He started Wizergos in 2015 with the aim of democratizing product and digital innovation through low-code platforms.
Prior to starting Wizergos, he was the Global Director, Software Engineering for HGST (a Western Digital Company) where he was managing the product development (Dataplane) team and pre-sales in India. He has also worked with Cisco in the San Franciso Bay Area for over six years where he was involved in product development and in companies such as Wipro and Atlas Software Technologies.
He is an engineering graduate from the IIT, Kharagpur,a premier engineering institute in India.

Shibabrata Mondal: We started Wizergos Low-Code Platform with three key theses that we placed our bets on. First, increasingly enterprise software development activities will be carried out for digital transformation projects, with requirements driven by business teams, tighter time to market requirements, and the need for rapid changes to address evolving needs in the market and business. These need a different architectural approach and traditional software development methods and tools will not be able to serve these needs effectively. Second, going forward, enterprise software needs to be available in a multitude of channels where the customers are more likely to be present. Low-code platforms would be required to natively make multi-device, multi-touchpoint, multi-modal applications. For instance, web and mobile apps, along with capabilities embedded in wearable devices, popular chat platforms (like WhatsApp, FB messenger), voice, and email. Lastly, we observed that enterprises are experimenting with new technologies like AI/ML and AR/VR and are not successful in developing multiple enterprise-grade, production ready use cases. Here too we posited that a platform approach is needed to bring these technologies to production use cases.

With these theses as our guide, we have built the Wizergos Low-Code Platform, and continue to focus our efforts in augmenting it. Our focus is on working with clients on projects where all or some of these points are coming together to build a business case for low-code platforms.

Better World: What is the current business traction for Wizergos in India and globally? Which customer segments and use cases are you working with?

Shibabrata Mondal: Two years ago, we spent time exploring and co-creating applications for a select number of use cases to prove the value of our platform. Since then, I am pleased, we have grown with a steady business traction and projects. One of our largest and most successful projects is with ICICI Lombard where we have leveraged our low-code platform to process over one million support workflows for customers every month (in their contact center set up) and significantly increased First-Call-Resolution rates for its Customer Service teams. This has ensured our sustained engagement with them for several new use cases.  We have also empowered Fidelis Insurance (UK), and a market research firm and ITC for market research applications over WhatsApp. Additionally, we have also developed mobile applications for several product engineering companies using our Low-Code platform.

We believe that Wizergos Low-Code Platform is a horizontal solution and will find application in multiple industries. Currently, we are focusing on the BFSI sector considering the volume and quality of digital transformation projects in this sector, combined with relatively higher technology maturity of BFSI companies that enables them to explore emerging technologies such as low-code/ no-code.

Better World: Going forward, how do you see the Low-code/no-code industry as a whole evolving (w.r.t. customer adoption, challenges, and so on)?

Shibabrata Mondal: I think adoption of low-code platforms will accelerate in the near to mid-term, as more success stories are seen and IT leaders realize some distinct advantages of using these platforms, viz. low maintenance, quicker enhancements to their software capabilities leading to faster time to market, robustness of applications, and so on.

Additionally, with the realization of early successes, organizations will plan low-code expansion drives for a slew of their DX initiatives across several business functions. This view is supported by research conducted by leading firms. The worldwide Low-Code development technologies market is slated to be worth USD13.8 billion in 2021 (registering around 22.6% annual growth), as per a Gartner report. In the same vein, Gartner predicts that by 2023, over 50% of medium to large enterprises will have adopted a low-code application platform as one of their strategic application platforms.

One of the challenges I see is for enterprises to figure use cases for low-code and no-code because, although we are putting all the platforms together as a category currently, they are quite different from each other in terms of what use cases they were designed for and where each one excels. Going forward there might be sub-categories created to help the enterprises make the right decisions. Additionally, organizations also need support to evaluate the appropriate low-code/ no-code platform vendors to engage with.

Better World: Could you please highlight some key priorities for Wizergos to tap the opportunities/address customer challenges moving ahead?

Shibabrata Mondal: Having executed several deep enterprise projects with larger established enterprises has made us more confident of our theories and vision and propelled us for our next wave of growth.

Our immediate priority is a focused approach towards expanding our business in select industry verticals – we intend to leverage our expertise and initial traction to build further inroads into insurance, banking, and financial services companies. It is also our responsibility as an industry stakeholder to help spread awareness about the value of low-code platforms, as we have noticed that low-code platforms can be very confusing for IT leaders and so decision making can be slow. To support the decision-making process of the tech leaders, we are working on a compendium of use cases and success stories to help them make the right decisions. As a key pillar of our GTM strategy, partner expansion is another priority area for us going ahead in the near to mid-term.

To read more InFocus interviews, click here. 

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India’s largest rural sanitation survey launched

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Jal Shakti Minister Gajendra Singh Shekhawat has launched the Swachh Survekshan Grameen 2019 (SSG 2019) in the capital yesterday. Instituted from August 14 to September 30, 2019, SSG 2019 will cover 17,450 villages in 698 districts across India and include 87,250 public places namely schools, anganwadi centers, public health centers, haat/bazaars/religious places, making it India’s largest rural sanitation survey. Around 2,50,000 citizens will be interviewed for their feedback as part of the survey. Citizens will also be mobilized to provide feedback on sanitation relation related issues online using an application developed for the purpose.

An independent survey agency will conduct the survey in all districts and the results will be announced based on quantitative and qualitative sanitation parameters. With over 5.8 lakh villages, 639 districts, and 32 States/UTs declared Open Defecation Free (ODF) in rural India, the country is well poised to be completely an Open Defecation Free India by October 2, 2019.

Times.Green has learnt that the survey is being carried out by a leading market research company Ipsos, as indicated by this LinkedIn post of Parijat Chakraborty, Executive Director and Business Head at Ipsos:

Speaking at the launch, Shekhawat emphasized on the huge success of the Swachh Bharat Mission in becoming the biggest behavior change program in the world. He shared that with SSG19, the Mission is being taken to the next level, by focusing on solid liquid waste management and plastic waste management.

Rattan Lal Kataria, Minister of State for Jal Shakti, further lauded the enthusiasm shown by all stakeholders towards last year’s survey and encouraged the gathering to garner even higher momentum at the grassroots level this year. Parameswaran Iyer, Secretary, Department of Drinking Water and Sanitation, highlighted that this year the focus is on plastic waste disposal amongst other wastes.

A detailed protocol has been developed to guide the ranking of Districts basis their performance on key quality and quantitative parameters. The Jal Shakti Minister released the SSG 2019 logo, the SSG 2019 brochure mobile app and a dashboard for citizen’s feedback. An audio-visual campaign, featuring actor Ajay Devgan was also launched at the SSG launch event.

CSR spend recommended as tax deductible

CSR spend recommended as tax deductible

Injeti Srinivas, Secretary (Corporate Affairs), has presented the Report of the High Level Committee on CSR to the Union Minister of Finance and Corporate Affairs, Nirmala Sitharaman. The Committee has made far reaching recommendations.

The main recommendations include, making CSR expenditure tax deductible, provision for carry forward of unspent balance for a period of 3 – 5 years, aligning Schedule 7 with the SDGs by adopting a SDG plus framework (which would additionally include sports promotion, Senior Citizens’ welfare, welfare of differently abled persons, disaster management and heritage protection), balancing local area preferences with national priorities, introducing impact assessment studies for CSR obligation of 5 crore or more, and registration of implementation agencies on MCA portal. The other recommendations include developing a CSR exchange portal to connect contributors, beneficiaries and agencies, allowing CSR in social benefit bonds, promoting social impact companies, and third party assessment of major CSR projects.

The Committee has emphasized on not treating CSR as a means of resource gap funding for government schemes. The Committee discourages passive contribution of CSR into different funds included in Schedule VII of the Act. It has emphasized on CSR spending as a board driven process to provide innovative technology based solutions for social problems. The Committee has also recommended that companies having CSR prescribed amount below Rs. 50 lakh may be exempted from constituting a CSR Committee. The Committee has also recommended that violation of CSR compliance may be made a civil offence and shifted to the penalty regime.

The High Level Committee on CSR was constituted in October, 2018 under the Chairmanship of Secretary (Corporate Affairs) to review the existing CSR framework and make recommendations on strengthening the CSR ecosystem, including monitoring implementation and evaluation of outcomes. The Members of the Committee included Sameer Sharma, DG & CEO, Indian Institute of Corporate Affairs, Dr. A.K. Mittal, former CMD, NBCC, N. Chandrasekaran, Chairman, Tata Sons, Amit Chandra, MD, Bain Capital Private Equity, B.S. Narasimha, former Addl. Solicitor General of India, Rajeev Luthra, Founder & MD, Luthra and Luthra Law Office, Shobana Kamineni, Executive Vice Chairperson, Apollo, Prof. Anil Gupta, Founder, Honey Bee Network and Professor, IIM, Ahmedabad, Dr. Narinder Dhruv Batra, President, Indian Olympic Association, S. Santhanakrishnan. Chartered Accountant, and Mathew Cherian, CEO, Helpage India. Gyaneshwar Kumar Singh, Joint Secretary, Ministry of Corporate Affairs, was the Member and Convener.

41% reduction in crop stubble burning realized

41% reduction in crop stubble burning realized

Highlighting the considerable reduction in crop residue burning incidents in 2018, Dr. Trilochan Mohapatra, Secretary, Department of Agricultural Research & Education (DARE) & Director General, ICAR has said that India has demonstrated through coordinated public and private efforts such challenges can be addressed effectively. While addressing media in New Delhi today, Dr. Mohapatra added that through the various efforts under the Central Sector Scheme on ‘Promotion of Agricultural Mechanization for In-Situ Management of Crop Residue in the State of Punjab, Haryana, Uttar Pradesh & NCT of Delhi’ the paddy residue burning events have reduced by 15% and 41% in 2018 as compared to that in 2017 and 2016, respectively, in all these states as per the satellite data. The Secretary also added that more than 4,500 villages in Punjab and Haryana were declared as Zero Stubble Burning Villages during 2018 as not a single crop burning incident was reported from these villages during the year.

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Tracking Swachh Bharat: 5th survey launched

Tracking Swachh Bharat: 5th survey launched

Hardeep Singh Puri, Minister of State (Independent Charge) for Housing & Urban Affairs today launched the Swachh Survekshan 2020 (SS 2020), the fifth edition of the annual cleanliness survey conducted by the Ministry of Housing and Urban Affairs (MoHUA), said a PIB release. Alongside, the Swachh Survekshan 2020 Toolkit, SBM Water PLUS Protocol and Toolkit, Swachh Nagar – an integrated waste management app and AI enabled mSBM App were also launched.

The event was webcast live for states and cities to witness the launches from across the country. The event also saw the release of a special Swachh Survekhan theme song featuring Kangana Ranaut, singers Kailash Kher and Monali Thakur. Durga Shanker Mishra, Secretary, MoHUA, V.K. Jindal, Joint Secretary & Mission Director, and representatives from serval urban local bodies were also present at the launch.

Speaking at the launch event, Puri said, “Earlier this year, we had launched Swachh Survekshan League 2020 (SS League 2020) with the objective of sustaining the on ground performance of cities along with continuous monitoring of service level performance on cleanliness. Today’s event for launching the Swachh Survekshan 2020, with field survey to be conducted in January 2020, is particularly significant since it gives us the opportunity to reaffirm once again our promise for a Clean, Garbage Free and Sanitary “New India”, by not only sustaining the gains that we have made under the SBM, but also by providing a roadmap to institutionalize the concept of total Swachhata among all our cities.”

The Swachh Survekshan 2020 Toolkit launched by the Minister contains the detailed survey methodology and component indicators with scores to help cities to prepare themselves for the survey.

Durga Shanker Mishra, Secretary, MoHUA during his presentation on SS 2020 mentioned, “Every year, the Swachh Survekshan is redesigned innovatively, to ensure that the process becomes more and more robust, with focus on sustaining the changed behaviours.” He also elaborated on the key focus areas of SS 2020, and highlighted the key differentiators of SS 2020 from SS 2019.

In line with the focus on continuity and sustainability, a major focus of SS 2020 indicators, both for the quarterly and annual assessments – has been on complete faecal sludge management and waste water treatment, in line with the Government’s promise made in its election manifesto. Reiterating its commitment to the cause, the Ministry also launched the Water PLUS Protocol and the accompanying Toolkit.

Moving beyond ODF, ODF+ and ODF++, the Water PLUS protocol aims to provide a guideline for cities and towns to ensure that no untreated wastewater is released into the environment thereby enabling sustainability of the sanitation value chain. This is in line with the Government’s focus on water conversation and reuse under the Jal Shakti Abhiyan and also aligns with the Sustainable Development Goals on clean water and sanitation. The toolkit provides the detailed SBM Water Plus protocol laid down by MoHUA, along with declaration formats to be obtained from various stakeholders, that wards / work circles (in case under jurisdiction of development authority) and cities are required to submit, as part of the SBM Water Plus declaration and certification process.

SS 2020 will be conducted in January 2020. A major thrust of Swachh Survekshan has always been on citizen engagement, be it through citizen feedback or indicators involving citizen participation. This year, the citizen-centric focus has been enhanced substantially through verification of the progress made by cities on Swachhata through direct responses from citizens. Continuing with its focus on providing integrated waste management solutions to Urban Local Bodies (ULBs) and citizens, MoHUA also launched the Swachh Nagar Mobile App. This app, with features such as tracking of waste collection by ULBs through route and vehicle monitoring, notification to citizens, online collection of user fee for waste collection and an effective grievance redressal mechanism, will be the answer to several issues that hinder effective waste management such as lack of monitoring, collection of segregated waste, and tracking the movement of waste vehicles and waste pickers, amongst others.

The event also saw the launch of AI enabled mSBM App, a mobile app developed by the National Informatics Centre (NIC) that helps detect the beneficiary face and toilet seat in the photo uploaded using Artificial Intelligence (AI) model at the backend. This app will not only facilitate the applicants of Individual Household Toilets (IHHL) under SBM-U know the status of their application in real-time after uploading the photograph but also help them upload the correct photo. The App will also help the respective ULB nodal officer to verify and approve the application thereby significantly reducing the processing time for applicants. The launch event ended with the release of the Swachh Survekshan theme song. While Padmashree awardee Kailash Kher and Monali Thakur have lent their voice to the song titled ‘Swachhata Adhikar Hai’, national award winning actor, Kangana Ranaut has featured in the video.

India has revved up its sustainability drive

India has revved up its sustainability drive

Contrary to what the perception is, India is no longer pushing the climate change concerns under the carpet. In case you haven’t already noticed, India has quietly but surely accelerated its journey on the road to sustainability.

Move #1: In her maiden budget, Finance Minister Nirmala Sitharaman announced that to make electric vehicles affordable to consumers, the government will provide additional income tax deduction of Rs 1.5 lakh on the interest paid on loans taken to purchase electric vehicles. This amounts to a benefit of around Rs 2.5 lakh over the loan period to the taxpayers who take such loans. To further incentivize e-mobility, the Budget said customs duty was being exempted on certain parts of electric vehicles.

An even greater emphasis was laid on providing affordable and environment friendly public transportation options for the common man. Phase II of the Faster Adoption and Manufacturing of (Hybrid &) Electric Vehicles (FAME) Scheme has an outlay of Rs 10,000 crore for a period of 3 years and has already commenced from 1 April 2019. Under the scheme, advanced battery and registered e-vehicles will be incentivized.

The Minister hoped that the inclusion of solar storage batteries and charging infrastructure in the FAME scheme would give a boost to manufacturing, which is needed for India to leapfrog and become a global hub for manufacturing of these vehicles.

The Impact: The announcement led to obvious cheers across the electric vehicles industry. Tech Mahindra, in partnership with Mahindra Logistics, announced introduction of EVs for employee transportation. The latter aims to take the tally of electric vehicles in its employee transportation fleet to 300, over the fiscal year 2020. (See: Tech Mahindra Partners with Mahindra Logistics to Introduce Electric Vehicles for Employee Transportation)

More recently, the Department of Heavy Industry has approved the sanction of 5,595 electric buses to 64 Cities, State Government Entities, and State Transport Undertakings (STUs) for intra-city and intercity operation under FAME India scheme phase II in order to give a further push to clean mobility in public transportation. (See: Soon, 5,595 new electric buses for 64 cities)

Move #2: The most significant manifestation of this drive is reflected in the recent decision of slashing of goods and services tax (GST) rates for electric vehicles and related services to 5%. While GST rate on all electric vehicles was reduced from 12% to 5%, the rate on charger or charging stations for electric vehicles be reduced from 18% to 5%. Also, hiring of electric buses of carrying capacity of more than 12 passengers by local authorities was exempted from GST.

Even more significant was the speed with which it was implemented. Within five days after the high-powered GST Council chaired by Union Finance & Corporate Affairs Minister Nirmala Sitharaman took the decision on 27 July 2019, it was implemented. The new rates thus came into effect from 1 August itself.

The Impact: The impact has been even more positive. Some stakeholders who had been waiting for such incentives to arrive, were quick to respond with their plans. Tata Power and Tata Motors announced their partnership to install 300 fast charging stations by the end of the FY2020, across key five cities namely Mumbai, Delhi, Pune, Bangalore and Hyderabad. (See: Tata to set up 300 EV charging stations in 5 cities)

Earlier, Tata Motors said it supplied 40 electric buses to the Jammu & Kashmir State Road Transport Corporation. Some of these buses are plying on the difficult terrains of the Jammu to Katra (Vaishno Devi) route and some buses will also ply in the valleys of Srinagar. (See: Tata Motors delivers 40 electric buses to J&K)

Interestingly, these electric buses have been manufactured at Tata Motors Dharwad plant, and will have a traveling range of up to 150 kilometers on a single charge. Adapted to local conditions, its Li-ion batteries have been placed on the rooftop to prevent breakdown due to waterlogging.

There has been a sudden spurt in the number of electric vehicles in the cars and two-wheeler segments as well. While Mahindra has been present in the EV segment ever since it acquired Reva Electric in 2010, Hyundai has recently launched Kona Electric and others are also rushing to launch their offerings. Maruti Suzuki is expected to bring its first electric car Wagon R E next year.

In fact, the recent slump in the automobile sector could help further accelerate the growth of the electric mobility segment in India. The sops being offered by the government could incentivize automobile players to give push to their e-mobility offerings.

Move #3: This one comes not from the government but from India’s largest business conglomerate, Reliance Industries. While it may arguably be seen as a mega outcome of the two moves discussed above, the sheer scale of RIL makes it a move as well.

In its latest annual report, the company has said, “Reliance has developed a future-ready Oil-to-Chemical strategic vision to, progressively, transform the Jamnagar refinery from a leading producer of fuels to chemicals.”

“The Jamnagar refinery product slate, at the culmination of oil-to-chemical transition, shall be only jet fuels and petrochemicals. All refined products priced below crude shall be eliminated for chemicals at initial stage. Final fuel de-risking shall target elimination of gasoline, alkylate and diesel, synchronised to the global evolution of E-mobility and transport fuel demand decline,” the report further noted.

The Impact: This move is bound to trigger a wide range of responses from multiple players, big and small, across industries. The fact that RIL has also announced a multi-billion-dollar stake sale deal with the world’s largest and lowest cost-per-barrel producer of crude oil, Saudi Aramco, would help ensure energy security as the country transitions to a less-fossil-fuel strategy.

PM Modi’s retweet on conserving Nature is in air

PM Modi’s retweet on conserving Nature is in air

The Prime Minister of India Narendra Modi has said it on so many other occasions, and this tweet was a further reiteration of his commitment toward environmental conservation and tackling climate change. In a retweet of adventurer and TV host Bear Grylls’ post on Twitter, Modi said.

The retweet came after posted this message on his Twitter handle: “Tonight watch my journey with PM @narendramodi for Man Vs Wild on @DiscoveryIN – Together let’s do all we can to protect the planet, promote peace & encourage a Never Give Up spirit. Enjoy the show!”

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